IT Manager

Palm Resort; Kulai; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading hospitality organization in Malaysia is seeking an IT Manager to oversee its technology strategy and IT operations. Your role will include managing the IT department, developing robust IT policies, and ensuring effective technology services. The ideal candidate should have at least 5 years of relevant management experience, strong expertise in network and server management, and excellent leadership skills. Join our team to help drive technological innovation and enhance guest experiences.

Benefits

Competitive salary and performance-based bonuses

Comprehensive medical and insurance benefits

Opportunities for professional development

Collaborative and supportive work environment

Discounts on resort stays and dining experiences

Qualifications

• Minimum 5 years of experience in an IT management or senior IT support role, preferably in the hospitality industry.
• Strong technical expertise in network administration, server management, and IT security.
• Proven track record of implementing innovative technology solutions to improve business operations.

Responsibilities

• Manage and oversee the day-to-day operations of the IT department.
• Develop and implement IT policies, procedures, and standards.
• Coordinate and supervise the work of IT support staff.
• Identify and recommend new technologies to improve business processes.
• Manage IT budgets and monitor spending.

Skills

Network administration

Server management

IT security

Project management

Budget control

Vendor management

Communication skills

Team leadership

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Job description

Overview

As the IT Manager at Palm Resort Berhad, you will play a pivotal role in driving the company's technological strategy and overseeing the efficient operation of its IT infrastructure. Based in Senai Johor, this full-time position offers the opportunity to work for a leading hospitality organisation and contribute to its continued growth and success.

Responsibilities

• Manage and oversee the day-to-day operations of the IT department, ensuring smooth and reliable technology services
• Develop and implement IT policies, procedures, and standards to enhance security, compliance, and operational efficiency
• Coordinate and supervise the work of IT support staff, including problem‑solving, troubleshooting, and project management
• Identify and recommend new technologies, systems, and solutions to improve business processes and achieve strategic goals
• Collaborate with departmental heads to understand their technology requirements and provide tailored solutions
• Manage IT budgets, monitor spending, and ensure cost‑effective procurement of IT resources
• Stay up‑to‑date with industry trends and best practices, and implement appropriate changes to maintain a competitive edge

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Minimum 5 years of experience in an IT management or senior IT support role, preferably in the hospitality industry
• Strong technical expertise in network administration, server management, and IT security
• Proficiency in project management, budget control, and vendor management
• Excellent communication and interpersonal skills to liaise with both technical and non‑technical stakeholders
• Ability to lead and motivate a team of IT professionals, fostering a collaborative and customer‑focused environment
• Proven track record of implementing innovative technology solutions to improve business operations

Benefits

• Competitive salary and performance‑based bonuses
• Comprehensive medical and insurance benefits
• Opportunities for professional development and career advancement
• Collaborative and supportive work environment
• Discounts on resort stays and dining experiences

About us

Palm Resort Berhad is a leading hospitality group that operates a network of luxurious resorts and hotels across Malaysia. With a commitment to delivering exceptional guest experiences, we continuously invest in cutting‑edge technology and innovative solutions to streamline our operations and enhance our customer service. Join our dynamic team and be a part of our exciting journey as we redefine the hospitality industry.

Apply now for this exciting opportunity!