IT Infrastructure

Celestica; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading technology services provider in Penang is seeking a skilled professional to provide technical support, perform maintenance, and lead projects. The ideal candidate should have 4 to 6 years of experience, strong analytical and troubleshooting skills, and a Bachelor's degree or equivalent. Knowledge of Windows OS and basic networking is essential, along with good communication and leadership skills. This role involves risk management, service monitoring, and opportunities for continuous improvement.

Qualifications

• 4 to 6 years of relevant experience in a similar role or industry.
• In-depth knowledge of the Windows OS (server and client) and desktop operating environment.
• Fundamental knowledge of networking concepts.

Responsibilities

• Provide technical support and perform maintenance.
• Perform service monitoring and reporting with a focus on risk management.
• Explore new solutions and opportunities for continuous improvement.
• Lead projects and change management initiatives.

Skills

Analytical skills

Troubleshooting skills

Communication skills

Leadership skills

Teamwork skills

Project management

In-depth knowledge of Windows OS

Networking concepts

Infrastructure service management

End-point security management

Education

Bachelor's Degree or equivalent

Job description

Performs tasks such as, but not limited to, the following:

Provide technical support and perform maintenance

Perform service monitoring and reporting, with a focus on risk management and compliance

Explore new solutions, enhancements and opportunities for continuous improvement, projects and more

Perform the acquisition, provisioning and decommissioning of related equipment, software and services

Lead projects and change management initiatives

Strong analytical, troubleshooting and problem solving skills.

Good communication (both oral and written) and documentation skills.

Leadership and teamwork skills.

Ability to plan projects and tasks.

In-depth knowledge of the Windows OS (server and client) and the desktop operating environment. Linux and other mainstream OS knowledge will be helpful.

Fundamental knowledge of networking concepts

Strong knowledge of infrastructure service management & diagnostic tools and processes

Strong knowledge of end-point security management tools and processes

Experience

4 to 6 years of relevant experience in a similar role or industry.

Education

Bachelor's Degree or consideration of an equivalent combination of education and experience.

Educational Requirements may vary by Geography