IT Executive (Immediate starter)

Lee's Frozen Food Sdn Bhd; Petaling Jaya; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading food company in Malaysia is seeking an IT Executive to manage IT operations and support digital transformation initiatives. This role requires at least 3 years of hands-on IT experience and expertise in project management and ERP systems. The successful candidate will ensure smooth operations across various departments, driving improvements while safeguarding company information. This position offers the opportunity to impact food equality on a national scale.

Qualifications

• Minimum of 3 years of hands-on experience in IT operations and project management.
• Experience with ERP systems is an advantage.
• Proven ability to work independently and collaboratively.

Responsibilities

• Manage day-to-day IT administration and provide operational support.
• Administer and maintain end-to-end systems and applications.
• Perform troubleshooting of hardware and software issues.

Skills

IT operations

Project management

User engagement

Communication

Stakeholder management

Time management

Education

Diploma/Degree in Computer Science, Information Technology, or related field

Tools

ERP systems

Office 365

Job description

Lee's Frozen Food Sdn Bhd – Damansara, Selangor

Imagine what you could do here at Lee’s Frozen Food, where fresh ideas rise into extraordinary products that champion food equality for every Malaysian. Born in 1962 from a humble Kuala Lumpur shop, Lee’s has grown into a beloved household name, serving millions across Southeast Asia. Every day, our leaders don’t just manage operations — they create wonder that transforms how communities access affordable, quality food.

Join Lee’s, and help us leave the world tastier and more equitable than we found it.

The Difference You Will Make

As an IT Executive, you will be the backbone of our digital ecosystem, ensuring technology empowers every part of our mission. From keeping systems running smoothly to driving digital transformation, you’ll enable seamless operations across warehouses, sales, marketing, and beyond, all while supporting our promise of affordable, quality food in a fast‑paced, dynamic environment.

Mission Food Equality Requirements

• Prioritise customer experience by thinking and acting as a customer
• Thrive in a fast‑paced, ever‑changing environment with minimal supervision
• Multitask strategically with a hands‑on, creative approach
• Execute quickly, learn fast, and focus on results
• Safeguard company information and always prioritise Lee’s interests

Key Responsibilities

• Manage day‑to‑day IT administration and provide operational support across the organisation
• Administer and maintain end‑to‑end systems and applications (ERP, Email, Office 365, etc.) aligned with business needs
• Perform troubleshooting of hardware, software, servers, networks, and end‑user devices
• Lead project management: planning, scheduling, execution, and delivery of IT projects
• Plan, organise, and guide team members; build a fully cross‑trained, high‑performing IT support team
• Provide internal support for all business IT applications with a superior customer support experience
• Respond promptly to incidents and requests, ensuring minimal downtime and maximum productivity
• Analyse existing processes, propose improvements, and implement efficient, cost‑effective solutions
• Oversee business application security, governance, and compliance
• Maintain comprehensive, up‑to‑date documentation, policies, and IT asset inventory
• Manage software licenses to ensure full legal compliance
• Engage with users to understand workflows and requirements; translate them into new IT initiatives
• Co‑lead the organization’s digital transformation roadmap together with a superior
• Drive system enhancements, defect fixes, and UAT for new projects
• Prepare and consolidate progress reports, dashboards, and presentations for management
• Review internal business processes and identify automation/digitalisation opportunities
• Coordinate meetings, logistics, and follow‑ups on key action items
• Provide after‑hours and weekend on‑call support (rotational)
• Be willing to travel domestically and overseas when required
• Perform ad‑hoc tasks, projects, and duties as assigned by management

Job Requirements

• Minimum Diploma/Degree in Computer Science, Information Technology, or related field
• At least 3 years of hands‑on experience in IT operations and project management
• Minimum 1 year of experience with ERP systems (implementation/support is an advantage)
• Strong user engagement, communication, and stakeholder management skills
• Proven ability to work independently and collaboratively in a diverse, fast‑moving environment
• Excellent time management and organisational skills, consistently delivering KPIs and tasks on or ahead of schedule
• Comfortable being contactable after work hours and on weekends when on‑call
• Willingness to travel outstation and overseas as needed
• Passion for aligning with the Company’s Leadership Principles and protecting Lee’s interests at all times

If you are a proactive problem‑solver who loves turning technology into real business impact and you believe good food should be accessible to everyone, come build the future with us at Lee’s.

Apply today and help make Malaysia (and beyond) tastier and fairer, one byte at a time.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .