IT Executive

Alpro Pharmacy; Seremban; On-site; MYR 100,000 - 150,000; Full time

Job summary

A healthcare provider in Malaysia is seeking an IT Support Technician to provide technical support, troubleshoot hardware and software issues, and maintain IT systems. The ideal candidate will possess a Diploma or Degree in Information Technology or Computer Science, have strong problem-solving skills, and be knowledgeable in hardware, software, and networking. Familiarity with Windows/Linux environments and good communication skills are essential. This position involves both independent work and collaboration with team members.

Qualifications

• Diploma or Degree in Information Technology, Computer Science, or a related field.
• Knowledge of hardware, software, networking, and troubleshooting.
• Familiarity with Windows/Linux environments and basic cybersecurity practices.

Responsibilities

• Provide technical support to staff for hardware, software, and network issues.
• Install, configure, and maintain computer systems and IT equipment.
• Monitor system performance, backups, and security to ensure smooth operations.

Skills

Hardware troubleshooting

Software troubleshooting

Networking knowledge

Strong problem-solving skills

Good communication skills

Education

Diploma or Degree in Information Technology or Computer Science

Tools

Microsoft Office

Windows/Linux environments

Job description

Job Responsibilities

• Provide technical support to staff, including troubleshooting hardware, software, and network issues.
• Install, configure, and maintain computer systems, servers, and IT equipment.
• Monitor system performance, backups, and security to ensure smooth operations.
• Assist in managing user accounts, access rights, and system permissions.
• Coordinate with vendors and service providers for IT equipment, licenses, and maintenance.
• Support the implementation of new IT projects, systems, and digital tools.
• Maintain accurate IT documentation, asset inventories, and service logs.
• Ensure compliance with company IT policies, data security, and confidentiality standards.

Job Requirements

• Diploma or Degree in Information Technology, Computer Science, or a related field.
• Knowledge of hardware, software, networking, and troubleshooting.
• Familiarity with Windows/Linux environments, server administration, and basic cybersecurity practices.
• Proficient in Microsoft Office and comfortable with digital workplace tools.
• Strong problem-solving skills, attention to detail, and ability to work independently.
• Good communication and interpersonal skills; prior IT support experience is an advantage.