IT Executive

MOG GROUP OF COMPANIES; Kajang Municipal Council; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology solutions provider in Selangor seeks a proactive IT Executive to support business software applications. Responsibilities include providing first-level support, monitoring application performance, and assisting with deployments. Candidates should have a relevant degree and 1-2 years of experience in software support. Strong problem-solving and communication skills are essential. The role offers an opportunity to work collaboratively within a dynamic team in a growing organization.

Qualifications

• Minimum 1–2 years of experience in software application support or administration.
• Strong understanding of software applications and operating systems.
• Basic knowledge of databases and system workflows is an advantage.

Responsibilities

• Provide first-level support for business software applications.
• Monitor and troubleshoot software applications for optimal performance.
• Assist in application deployment, configuration, and testing.

Skills

Software application support

Problem-solving skills

Communication skills

Team collaboration

Application troubleshooting

Education

Diploma or Bachelor’s Degree in Information Technology

Computer Science

Software Engineering

Tools

Microsoft Office

Job description

We are looking for a competent and proactive IT Executive to support and manage business software applications across the organization. This role focuses on application support, system maintenance, and continuous improvement to ensure reliable and efficient software operations.

Key Responsibilities

• Provide first-level support for business software applications and related user issues.
• Monitor, maintain, and troubleshoot software applications to ensure optimal performance and availability.
• Assist in application deployment, configuration, testing, upgrades, and patch management.
• Maintain accurate documentation for application systems, including configurations, user access, licenses, and change logs.
• Work closely with the Head of Department, vendors, and internal users to resolve application-related issues effectively.
• Support integration between software applications and other systems where required.
• Ensure software applications comply with IT security policies, standards, and best practices.
• Participate in software-related projects, including new system implementation, enhancement, and migration.
• Provide application support during company events, audits, or critical business periods.

Job Requirements

• Diploma or Bachelor’s Degree in Information Technology, Computer Science, Software Engineering, or a related field.
• Minimum 1–2 years of experience in software application support, application administration, or a similar role.
• Strong understanding of software applications, operating systems, and general IT environments.
• Basic knowledge of databases, application troubleshooting, and system workflows is an advantage.
• Proficient in Microsoft Office and commonly used enterprise or business applications.
• Strong problem-solving skills with good communication and user-support abilities.
• Able to work independently and collaborate effectively within a team.