IT Engineer: Windows/Mac Support & Network Ops

Dentsu Aegis Network; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading media communications company based in Kuala Lumpur is seeking an IT Support professional to provide helpdesk and technical support in a Windows/Mac environment. The ideal candidate will have 3-5 years of experience troubleshooting hardware and software issues, along with a strong knowledge of Windows Server administration. Excellent communication skills and a Bachelor’s degree or equivalent experience are required. This role offers the chance to work with a dynamic team and high-profile accounts.

Qualifications

• 3-5 years experience in Windows and Mac OS environments.
• 3-5 years troubleshooting hardware and software issues.
• 2-3 years experience with Windows Server administration.

Responsibilities

• Provide helpdesk and technical support for Win/Mac users.
• Manage and maintain Win/Mac environment.
• Ensure information security policies are implemented.

Skills

Troubleshooting hardware issues

Windows and Mac OS proficiency

Excellent communication skills

Self-starter

Education

Bachelor's degree or equivalent work experience

Tools

Windows Server 2008/2012

Adobe Creative Suite

MS Office

Cisco switches

VMware vSphere & ESXi 5.5

Job description

A leading media communications company based in Kuala Lumpur is seeking an IT Support professional to provide helpdesk and technical support in a Windows/Mac environment. The ideal candidate will have 3-5 years of experience troubleshooting hardware and software issues, along with a strong knowledge of Windows Server administration. Excellent communication skills and a Bachelor’s degree or equivalent experience are required. This role offers the chance to work with a dynamic team and high-profile accounts.