IT Engineer - Virtual desktop infrastructure Job Details | cegalgroup

Cegal; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

An international technology company is seeking an IT Engineer in Kuala Lumpur to manage virtual desktop infrastructure, ensuring security and performance. Ideal candidates have over 5 years of experience with VMware and Citrix, and possess a Bachelor's in IT. You'll work in a dynamic environment focusing on innovative solutions, with options for professional growth and work-life balance.

Benefits

Career paths

Professional growth

Work-life balance

Training budget

Supportive work environment

Qualifications

• Minimum of 5 years relevant experience within Azure, Citrix and VMware.
• Fully fluent in English, both written and oral. Fluency in Malaysian beneficial.
• Valid visa with the right to work in Malaysia.

Responsibilities

• Manage virtual environments using VMware, Hyper-V, or other virtualization platforms.
• Perform regular system maintenance including updates and backups.
• Provide technical support and troubleshooting for virtualization and storage systems.
• Monitor and analyze system performance, implementing optimizations.

Skills

VMware expertise

Citrix knowledge

Windows Server administration

Root cause analysis

Performance optimization

Automation with PowerShell

Education

Bachelor’s degree in IT

Tools

VMware Horizon

Azure

Monitoring tools

Job description

IT Engineer - Virtual desktop infrastructure

Are you looking for a dynamic, challenging and rewarding career in IT? Join one of the most exciting, fast growing and international technology companies in the market.

We are looking for IT Engineers to elevate our Application Operation team and help us deliver cutting-edge technology and shape the digital future for Oil and Gas, Renewables and Ocean Industries. This role involves ensuring the availability, performance, and security of virtual infrastructure, while contributing proactively to process and system improvements.

The role will be part of our shift coverage, with normal working time being 5AM –13PM.

Work tasks and responsibilities

• Virtualization Management: Manage virtual environments using VMware, Hyper‑V, or other virtualization platforms. Optimize and troubleshoot virtual infrastructure to ensure high availability and performance. Manage virtual machine (VM) lifecycle, including provisioning, cloning, snapshot management, and decommissioning.
• System Administration: Perform regular system maintenance, including updates, patches, and backups. Ensure the security of virtual and storage environments by implementing best practices and security policies. Maintain documentation for system configurations, processes, and procedures.
• Technical 3rd Line Support: Provide technical support and troubleshooting for virtualization and storage systems. Work with internal teams and vendors to resolve issues and implement solutions. Conduct root cause analysis for incidents and implement preventive measures.
• Performance Optimization: Monitor and analyze system performance, implementing optimizations to enhance efficiency. Develop and maintain capacity planning strategies to anticipate and meet future demands. Utilize performance metrics and reporting tools to maintain optimal system operations.

Who are you?

We are looking for a reliable, responsible and proactive contributor with a strong sense of accountability. We hope you are a team player with good collaboration skills and the willingness to proactively look for ways to improve our services and solutions. We hope you bring experience within:

Virtualization & Cloud Infrastructure

• Proven experience with VMware Horizon and Citrix (On‑Prem & Cloud), including VM provisioning, configuration, performance tuning, and lifecycle management.

System Administration

• Experience with Windows Server administration, including installation, configuration, patch management, and security hardening.

Technical Support & Documentation

• Ability to provide Tier 2/3 support for virtualization and storage platforms, including root cause analysis and preventive maintenance.
• Experience creating end‑user training materials and maintaining technical documentation.

Performance & Capacity Optimization

• Skilled in system performance tuning and capacity planning using monitoring tools and performance metrics.
• Experience automating tasks and workflows using scripting languages (e.g., PowerShell, Python).

Project Experience (Preferred)

• VMware vSphere upgrade and maintenance.
• Large‑scale Nasuni deployment with global access and replication.
• Isilon cluster expansion with zero‑downtime data migration.

Formal Requirements

• Minimum of 5 years relevant experience within Azure, Citrix and VMware.
• Bachelor’s degree within IT. Extensive competence may compensate for formal education.
• Relevant certifications (Azure 900 expected, more advanced certifications beneficial).
• Fully fluent in English, both written and oral. Fluency in Malaysian beneficial.
• Valid visa with the right to work in Malaysia.

Why us?

Because at Cegal – You matter. You’ll be seen, heard, and appreciated in a working environment where you can be yourself, and bring all your skills, experience and personality into the workplace. We are problem solvers who take accountability, make the complicated easy to understand and turn complexity into digital success stories. We call that being Fuss Fighters. You will work with colleagues who are Super Skilled in their fields and experience how our diversity encourages creativity, innovation and knowledge‑sharing. We are passionate about technology and have a culture of learning, mentoring and growth.

At Cegal we are dedicated to creating a work culture that is flexible, accommodating, and inclusive of diverse needs. We prioritize employee well‑being and support work‑life balance. You give and receive – You matter.

What’s in it for you?

Working in Cegal offers more than just competitive salary and compensation. You’ll also enjoy:

• Career paths – Advance your career with trainee programs, mentorship, growth dialogue.
• Influence – Ideal company size – global impact, yet stand out and make a difference.
• Professional growth – Benefit from a training budget and opportunities for learning and growth.
• Technology – We are passionate about new tech. Test the latest technologies and implement them in real‑world scenarios.
• Work‑life balance – Enjoy a supportive and flexible work environment that enables you to thrive both professionally and personally.

Want to know more about these and other benefits? Visit our careers page: https://www.cegal.com/en/careers/working-at-cegal

Want to join our adventure? Apply today!

Candidates will be reviewed and interviewed on a rolling basis.

Location

Kuala Lumpur

Questions?

Contact the hiring manager Yugen Rao Gangiah () or Talent Acquisition Specialist Joachim Croft Guslund ([phone]). This is a direct company recruitment. We will not accept applications or candidates via employment agencies. As a candidate you will need to have a valid working visa for Malaysia. Cegal does not sponsor visas. Finalist candidates will be asked to consent to a background check according to our security routines. We will ask all candidates to disclose potential ties to high‑risk and sanctioned countries.