IT Engineer

RCT Power; Seberang Perai; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading energy solutions provider in Penang is seeking an experienced IT Specialist to deliver high-quality IT support and technical assistance. The ideal candidate will be responsible for troubleshooting, maintaining systems, and providing training to employees. Strong IT skills, with at least 3 years of experience, are essential. This full-time role offers a competitive salary and benefits, and it emphasizes a proactive approach in a dynamic environment.

Benefits

Competitive salary

Allowance

Opportunities for professional development

Qualifications

• Relevant experience in an IT support or specialist role.
• Minimum 3 years experience in IT.
• Ability to explain technical concepts to non-technical users.

Responsibilities

• Providing first-line IT support and troubleshooting.
• Assisting with installation and maintenance of systems.
• Documenting and tracking IT incidents.
• Collaborating with the IT team on process improvements.
• Providing training and guidance to end-users.

Skills

Troubleshooting and problem-solving skills

Communication skills

Proficient in Microsoft Office

Understanding of hardware, software, and networking

Proactive and self-motivated

Job description

RCT POWER ENERGY (MALAYSIA) SDN. BHD. is seeking an experienced IT Specialist to join our team in Perai, Penang. As a full-time IT Specialist, you will be responsible for providing high-quality IT support and technical assistance to our employees, ensuring the smooth operation of our technology infrastructure.

What you'll be doing

• Providing first-line IT support and troubleshooting for a variety of hardware and software issues
• Assisting with the installation, configuration, and maintenance of computer systems, networks, and peripherals
• Responding to IT-related inquiries and requests in a timely and efficient manner
• Documenting and tracking IT incidents and resolutions
• Collaborating with the IT team to identify and implement process improvements
• Providing training and guidance to end-users on the effective use of IT systems and applications

What we're looking for

• Relevant experience in an IT support or IT specialist role, preferably in the Information & Communication Technology industry
• Strong troubleshooting and problem-solving skills, with the ability to quickly identify and resolve technical issues
• Proficient in the use of common office productivity software, such as Microsoft Office suite
• Good understanding of computer hardware, software, and networking concepts with minimum 3 years experience.
• Excellent communication skills, with the ability to explain technical concepts to non-technical users and spoke with mandarin language is more advantages.
• Proactive and self-motivated, with a keen interest in staying up-to-date with the latest IT trends and technologies

What we offer

At RCT POWER ENERGY (MALAYSIA) SDN. BHD., we are committed to providing our employees with a rewarding and fulfilling work environment. In addition to a competitive salary, you will have access to a range of benefits, including allowance and opportunities for professional development and career growth.

About us

RCT POWER ENERGY (MALAYSIA) SDN. BHD. is a leading provider of energy solutions in the region. With a strong focus on innovation and sustainability, we are dedicated to delivering high-quality products and services that meet the evolving needs of our customers. Our team of passionate and talented individuals is the driving force behind our success, and we are always looking for individuals who share our commitment to excellence.

If you are excited about the prospect of joining our team as an IT Specialist, please apply now.