IT Business Analyst (MES, Manufacturing)
- Provide end-to-end implementation, consultancy, configuration, training, installation, and support for ERP systems, ensuring seamless operation and user satisfaction.
- Analyse, document, and propose functional process improvements and standardization for Operation and Plant business units to optimize efficiency and productivity.
- Encode user and business requirements by converting functional and workflow information into computer language, ensuring accuracy and consistency.
- Conduct User Acceptance Testing (UAT), validate program operation, and obtain user sign‑off before deployment to production.
- Develop comprehensive user manuals or guides, facilitating smooth system adoption and reference for users.
- Identify, track, report, and resolve system issues promptly to ensure uninterrupted business operations.
- Plan and propose system upgrades to enhance reliability, efficiency, and functionality.
- Collaborate cross‑functionally to meet departmental Service Level Agreements (SLAs), ensuring quality services and user satisfaction.
- Adapt business processes to align with software capabilities, understanding and integrating the business environment with technology.
- Support business process improvements, innovation, and benchmarking initiatives.
- Foster strong teamwork and relationships between the IT department and other business units.
- Demonstrate efficient time management and prioritize workloads effectively.
- Collaborate with other IT teams for yearly Disaster Recovery exercises for business applications.
A successful IT Business Analyst (MES) should have:
- A degree in Information Technology, Computer Science, or a related field.
- Good Understanding in SQL, C# programming, and Excel.
- Proficiency in working with MES systems and related technologies.
- Knowledge of Microsoft Dynamic AX, C++, Visual Basic, and Lotus Notes is advantageous.
- Experience in the industrial/manufacturing industry is an advantage.
- Excellent communication and stakeholder management abilities.
- Knowledge of system integration processes and methodologies.
The company is a reputable and established large organization operating within the industrial and manufacturing sector. It is known for its innovative approach to technology and commitment to driving efficiency across its operations.
- Opportunities to work within the industrial/manufacturing industry in Selangor.
- Professional development and growth within a large organization.
- Comprehensive work environment with exposure to advanced technology.
- Permanent role offering stability and career growth opportunities.
If you are passionate about technology and thrive in the industrial/manufacturing industry, we encourage you to apply for this exciting IT Business Analyst (MES) opportunity in Selangor.
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