IT BUSINESS ANALYST

Honsoar Jaycorp Cabinetry; Batu Pahat; On-site; MYR 60,000 - 90,000; Full time

Job summary

A company in furniture manufacturing located in Batu Pahat, Johor, is seeking a skilled IT Business Analyst to lead the management and implementation of ERP solutions, including SAP. The role involves process analysis, collaboration with departments for requirements gathering, and design of improved workflows. The ideal candidate should have 3-5 years of experience, a Bachelor's degree in IT, and fluency in Malay, English, and Mandarin. This position offers opportunities for leadership and team development.

Qualifications

• Minimum of 3-5 years of experience as a Business Analyst.
• Basic understanding of IT systems and ERP functionalities.

Responsibilities

• Lead process analysis and mapping to identify inefficiencies.
• Collaborate to gather and document business requirements.
• Design new or improved processes leveraging ERP capabilities.
• Lead the implementation of new processes within ERP.
• Work with vendors and project teams on configuration.
• Develop comprehensive ERP project plans and manage timelines.
• Mentor staff and provide training on ERP systems.
• Oversee IT infrastructure to support ERP functionalities.

Skills

Analytical skills

Problem-solving skills

Fluent in Malay

Fluent in English

Fluent in Chinese

Mandarin proficiency

Education

Bachelor's degree in Information Technology

Tools

SAP

ERP software

Job description

Honsoar Jaycorp Cabinetry – Batu Pahat, Johor

We are seeking a skilled and motivated IT Business Analyst to lead the implementation and management of our IT systems and ERP solutions, including SAP. This role involves collaborating with various departments to ensure seamless integration of IT systems, managing ERP and SAP projects, and overseeing system performance and security.

The Person

The ideal candidate should excel in a dynamic environment, effectively manage ambiguity, and demonstrate strong problem-solving skills with minimal supervision. They must possess excellent communication skills, be a quick learner, and work well within a team while serving as a single point of contact.

Key Responsibilities

Lead Process Analysis and Mapping

Evaluate existing business processes to identify inefficiencies and areas for improvement.

Map current workflows and understand how they interact with the ERP system to ensure optimal implementation.

Collaboration and Requirements Gathering

Collaborate internally to gather and document business requirements.

Ensure that either business processes are adjusted to meet ERP implementation requirements or that the ERP is configured to meet business process needs effectively.

Design and Improve Processes

Design new or improved processes that leverage the capabilities of the ERP system.

Create streamlined workflows that enhance productivity and reduce costs.

Implementation Management

Lead the implementation of new processes within the ERP framework.

Coordinate with cross-functional teams to ensure changes are executed smoothly and align with business objectives.

Vendor and Project Team Collaboration

Work closely with ERP vendors and project team members to oversee configuration and implementation, ensuring alignment with business processes.

Project Planning and Management

Develop and manage comprehensive ERP project plans, including timelines, budgets, and resource allocation.

Set realistic goals and milestones, tracking progress against them to ensure successful implementation.

Team Leadership and Development

Lead and mentor the team, fostering a culture of collaboration and continuous improvement.

Provide training and support to staff on ERP and other systems, ensuring effective utilization of technology.

IT Infrastructure Management

Oversee the management of the company's IT infrastructure, ensuring systems are robust, secure, and scalable to support the ERP and other business functions.

Collaborate with the IT team to ensure seamless integration between ERP and IT infrastructure, optimizing system performance and user experience.

Qualifications

Education

Bachelor's degree in Information Technology, Computer Science, or a related field.

Experience

Minimum of 3-5 years of experience as a Business Analyst with basic understanding of IT systems.

Familiarity with ERP software and its functionalities, particularly with the SAP system, is essential.

Skills

Strong analytical and problem-solving skills.

Fluent in spoken Malay, English, and Chinese, with a strong command of Mandarin. Candidates must have passed the SPM Chinese subject, as Mandarin proficiency is essential for effective communication and success in this role.