IT Assistant

Glow Production; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A tech solutions provider in Selangor, Malaysia, is seeking a skilled technician to assist with server maintenance and network configuration. The ideal candidate will have a minimum of 2 years of experience in a related field, including troubleshooting server and VPN issues. Responsibilities include performing routine health checks and ensuring optimal performance of server systems. This role requires a team player who can also work independently with minimal supervision.

Qualifications

• 2 or more years of experience in a related field.
• Able to troubleshoot server issues, FTP, and VPN firewall issues.
• Experience with server health checks.

Responsibilities

• Assist in maintaining servers and setup.
• Perform monthly or quarterly server and network health checks.
• Troubleshoot issues for daily operations.

Skills

Team player

Ability to work independently

Experience in network configuration

Tools

TrueNAS

QNAP

Synology

Job description

(Preferably with knowledge in network and server systems.)

Roles and Responsibilities

• Assist in maintaining servers and setup.
• Troubleshoot server issues, FTP, and VPN firewall issues.
• Perform monthly or quarterly server and network health checks.
• Label switches and networks, ensuring all connections are in good condition.
• Troubleshoot issues for daily operations.

Requirements

• 2 or more years of experience in a related field.
• A team player.
• Able to work independently with minimal supervision.
• Experience in network configuration.
• Knowledge of TrueNAS, QNAP, and Synology is an advantage.