IR SPECIALIST

BD (Formerly known as Bard Sdn Bhd); Kulim; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading healthcare company in Kulim, Malaysia, seeks a specialist to oversee human capital operations, coordinate business partnerships, and ensure compliance with labor laws. The successful candidate will manage HC-related inquiries, lead initiatives to enhance workforce engagement, and have at least 5 years of experience in HR administration. Strong proficiency in English and Malay, along with leadership skills, is required for this role. This position offers an opportunity to impact the organization positively.

Qualifications

• Minimum 5 years experience in general HC administration at a similar level.
• In-depth knowledge of HC management practices and local labor law.
• Able to conduct in-house training on basic HC topics.

Responsibilities

• Interprets pay policies and manages associates' HC related inquiries.
• Coordinates key benefits events and consults with business leaders.
• Plans and implements HR activities/services in accordance with company policies.

Skills

Oral proficiency in English and Malay

Leadership skills

People skills

Analytical reporting

Coaching and counseling

Education

Diploma in Business, HR Administration, or HR Management

Job description

Responsible for the overall process relevant to HC and forming business partnerships with internal customers to support their HC-related functions, while also overseeing routine HC Operations.

Job Responsibilities

Operation Support

• Interprets pay policies, e.g., LOA, workers compensation, government, and statutory regulations, withholding exemptions, etc., and attends to all associates HC related enquiries
• Assists with audits of internal records, workers compensation, tax filings, related documentation. Performs audits.
• Manages transportation
• Manages plant onboarding and offboarding process if required.
• Carries out all other activities/assignments as and when required.

Human Capital and Business Partner

• Coordinates and executes key benefits events at plant level
• Consults with business leaders on talent, leadership, business strategy, organization development, rewards, and culture.
• Identifies and shares root causes of human resources issues with relevant HC function to shape global HC programs and policies.
• Scans and benchmarks the marketplace to identify and leverage best practices and trends to influence the business and HC agenda.
• Is viewed as a strategic business partner and change agent.
• Develops and drives company-wide programs and initiatives (e.g., rewards and recognition review, workforce planning, culture, and organizational change).
• Manages escalations and dispute resolutions through company programs and policies.
• Carries out all other activities/assignments as and when required.

Human Capital IR Specialist

• Plans, develops and implements human resources activities/services in accordance with company policies, objectives and goals; serves as an advisor to management on matters relating to employees.
• Coordinates employee relations activities.
• Assists with implementation of corporate and local policies and procedures.
• Provides technical guidance and expertise to management personnel regarding policies, procedures and problems affecting employee relations.
• Assists in administration of Company policies and procedures, including the disciplinary action program and maintains disciplinary action database.
• Is responsible for labor relations functions and maintaining necessary activities that promote proper Union/Management relations.
• Ensures legal and policy compliance for all issues pertaining to employee and labor relations.
• Provides timely communication to supervisors and JCC personnel regarding new initiatives and policies, including relevant regulatory updates; works closely with managers and supervisors to monitor and communicate all phases of employment-related issues, contractual interpretations, labor relations issues, and past practices.
• Provides direction and assistance to Human Resources professionals regarding labor and human resources matters.
• Manages the development, interpretation and application of company policies, procedures, labor relations, contract administration, grievance handling, employee counseling, and discipline.

Education and Experience

• Minimum Diploma in Business, HR Administration, HR Management or equivalent.
• Minimum 5 years experience in general HC administration at a similar level.
• In-depth knowledge and understanding of HC management practices, local labor law and industrial relations principles.
• Has conducted or is able to conduct in-house training on basic HC topics.
• Working knowledge of Kaizen, Six Sigma or Lean manufacturing activities is preferred.

Knowledge and Skills

• Strong oral and written proficiency in both English and Malay language.
• Mature personality with leadership skills.
• Pro‑active and forward‑looking in anticipating business challenges.
• Strong people skills, especially in communication, motivation and handling difficult individuals.
• Understands typical HC indicators and can prepare analytical reports on related issues.
• Can conduct coaching and counseling for employees at different levels.
• Can evaluate and develop personnel for organizational and career growth.
• Fills non‑managerial open positions within set timeline.
• Provides effective and timely support to business partners.