Insurance Sales & Relationship Specialist

Hong Leong Assurance; Selangor; On-site; MYR 30,000 - 40,000; Full time

Job summary

A financial services company in Malaysia is seeking a Telemarketer for the Contact Centre. The role involves managing customer relationships through pre-sales inquiries, sales, and ongoing customer service. Candidates should have at least 3 years of relevant experience in outbound sales, preferably in the insurance industry, and must possess insurance certifications. Fluency in English and Mandarin is advantageous. This position offers a chance to engage with customers and drive sales in a dynamic environment.

Qualifications

• Minimum 3 years of outbound sales experience in a call center environment.
• Possess Insurance certification (GI – BCP & PGI).
• Energetic and outgoing personality.

Responsibilities

• Responsible for pre-sales inquiries, sales, and customer service.
• Reach out to customers to present products and services.
• Manage customer inquiries to ensure satisfaction.

Skills

Fluent in English

Fluent in Mandarin

Interpersonal skills

Communication skills

Service-oriented

Education

Diploma/GCE ‘O’ level

Job description

A financial services company in Malaysia is seeking a Telemarketer for the Contact Centre. The role involves managing customer relationships through pre-sales inquiries, sales, and ongoing customer service. Candidates should have at least 3 years of relevant experience in outbound sales, preferably in the insurance industry, and must possess insurance certifications. Fluency in English and Mandarin is advantageous. This position offers a chance to engage with customers and drive sales in a dynamic environment.