Insurance Operations Executive

Adecco; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading recruitment agency in Kuala Lumpur is seeking a Coordinator for Insurance Operations. This role supports core operational tasks like billing and invoicing while ensuring compliance and timely delivery of information. Ideal candidates are fresh graduates with strong communication skills and attention to detail. Experience in the insurance industry and tools like Excel is a plus. This position offers an excellent opportunity for newcomers to engage in operational excellence within the insurance sector.

Qualifications

• Open to fresh graduates.
• Experience in billing, invoicing, reconciliation, or data entry is an added advantage.
• Prior exposure to the insurance industry is beneficial but not mandatory.

Responsibilities

• Perform tasks associated with Invoice to Cash processes such as invoicing, billing, reconciliation.
• Ensure timely and accurate production/processing of complex documents.
• Ensure timely communication with clients and colleagues.

Skills

Strong communication skills with good command of English

High attention to detail

Proficient in Excel and Microsoft Office Suite

Education

Degree in any field

Diploma with relevant working experience

Job description

The Coordinator – Insurance Operations will support core operational activities, ensuring accuracy, compliance, and timely delivery of Insurance Operations tasks. This role involves handling billing, invoicing, documentation, communication, and process improvement initiatives. It also requires close collaboration with internal teams and adherence to company standards and SOPs.

Key Responsibilities

• Perform tasks associated with Invoice to Cash processes such as invoicing, billing, reconciliation etc.
• Ensure timely and accurate production/processing of complex documents/information (includes report preparation).
• Ensure timely communication with clients and colleagues by offering updates and resolutions when required.
• Ensure adherence to policies and procedures as per organization’s standards and SOPs.
• Take part in investigation on queries and errors as well as assisting in developing action plan to drive improvement.
• Maintain a basic understanding of the core aspects of relevant Insurance and related legislation (customer awareness) and strengthen established relationships.

Requirements & Experience

• Open to Fresh graduates
• Degree in any field, or Diploma with relevant working experience.
• Strong communication skills with good command of English.
• High attention to detail with the ability to manage, analyze, and summarize data effectively.
• Proficient in Excel and Microsoft Office Suite.
• Experience in billing, invoicing, reconciliation, or data entry is an added advantage.
• Prior exposure to the insurance industry is beneficial but not mandatory.