Insurance Domain SME / Senior Business Analyst

FPT Asia Pacific; Kuala Lumpur; On-site; MYR 100,000 - 140,000; Full time

Job summary

A leading insurance solutions provider is seeking an Insurance Domain SME/Senior Business Analyst to provide expertise in Life Insurance operations. The successful candidate will analyze business processes, define workflows, and collaborate with various teams to ensure effective platform configuration. Applicants should have over 8 years in the Life Insurance domain and experience with insurance core projects. Strong analytical and documentation skills are essential. This role offers a chance to impact the operational efficiency of insurance solutions.

Qualifications

• 8+ years in the Life Insurance domain (policy admin, claims, or product setup).
• Experience working with insurance core or digital transformation projects.
• Strong analytical, facilitation, and documentation skills.

Responsibilities

• Analyse current and target-state business processes for Life Insurance operations.
• Define business rules, workflows, and product structures for system configuration.
• Collaborate with eBao and partner teams to validate configurations.
• Support requirement walkthroughs, test case reviews, and UAT execution.
• Participate in data-migration validation and functional verification.
• Provide knowledge transfer and documentation for ongoing COE development.

Skills

Life Insurance domain expertise

Analytical skills

Facilitation skills

Documentation skills

Tools

eBao/InsureMO platforms

Job description

Insurance Domain SME/ Senior Business Analyst

Role Summary

The Life Insurance SME provides business and functional expertise to ensure that the eBao / InsureMO platform is configured and customized according to operational and regulatory needs. The role works closely with FPT delivery teams, eBao specialists, and client-side business users to bridge functional understanding and ensure process alignment.

Key Responsibilities

• Analyse current and target-state business processes for Life Insurance operations.
• Define business rules, workflows, and product structures for system configuration.
• Collaborate with eBao and other partner teams to validate configurations.
• Support requirement walkthroughs, test case reviews, and UAT execution.
• (optional) Participate in data-migration validation and functional verification.
• Provide knowledge transfer and documentation for ongoing COE development.

Qualifications & Experience

• 8 + years in the Life Insurance domain (policy admin, claims, or product setup).
• Experience working with insurance core or digital transformation projects.
• Preferred: Knowledge of eBao / InsureMO platforms or similar product engines.
• Strong analytical, facilitation, and documentation skills.