Inside Sales Specialist | Port Klang Full Time

Career Horizons; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global logistics company is seeking a skilled inside sales support professional to assist in client management, prepare quotations, and coordinate with global teams. Candidates should have a minimum of two years of experience in the field, strong communication skills, and proficiency in CRM tools. This role offers an opportunity to be part of an innovative team focused on customer service and sustainability.

Qualifications

• At least 2 years’ experience in inside sales or sales support in logistics.
• Familiar with freight pricing.
• High proficiency in English; Mandarin is an advantage.

Responsibilities

• Support sales team in managing clients and preparing quotations.
• Draft proposals and liaise with clients.
• Coordinate with Pricing and Procurement teams.

Skills

Inside sales experience

Customer service skills

Analytical mindset

Proficient in CRM tools

Advanced Excel skills

Strong communication

Attention to detail

Job description

Company Overview

Our client is a global freight forwarding and logistics company founded in 1899, with a presence in over 60 countries and more than 300 offices worldwide. They provide integrated logistics solutions including ocean, air, and overland freight, warehousing, customs clearance, and tailored supply chain management. With a strong focus on innovation, customer service, and sustainability, our client combines advanced technology with personalized support to deliver reliable and efficient global logistics.

Responsibilities

• Support the sales team in managing clients, preparing quotations, and following up on business opportunities.
• Draft commercial proposals and liaise with global agents and clients.
• Coordinate with Pricing and Procurement teams to offer competitive, tailored solutions.
• Maintain and update customer databases, rate sheets, and agreements.
• Follow up on leads and help convert them into sales.
• Analyze market trends and generate strategic insights.
• Assist with document handling and performance reporting.

Qualifications

• At least 2 years’ experience in inside sales, sales support, or customer service in freight forwarding/logistics.
• Familiar with ocean, air, and land freight pricing.
• Strong communication and customer service skills.
• High attention to detail and analytical mindset.
• Proficient in CRM tools and advanced Excel.
• High proficiency in English. Mandarin is added advantage
• Organized, proactive, and able to multitask effectively.