Inside Sales Representative

Ingram Micro; Selangor; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading technology distributor in Malaysia is looking for a Sales Representative to manage customer accounts and generate new leads. You will be responsible for selling or renewing products through telephone or electronic means, with a focus on lead qualification and building customer relationships. The ideal candidate should have at least 3 years of sales experience and possess strong communication skills. The role requires minimal business travel and entails supporting various back-end sales activities.

Qualifications

• 3 years experience in a sales or similar role.
• Strong communication and negotiation skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Sell or renew products/services via telephone or electronic means.
• Generate prospective customers through cold calling.
• Maintain relationships with channel partners.

Skills

Lead qualification

Sales techniques

Customer relationship management

Education

Two year college degree or equivalent experience

High School Diploma

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Position Summary

Sells or renews the company’s products and/or services via telephone or electronic means to assigned territory, industry, or accounts. May generate prospective customers through cold calling and may qualify and follow up with sales leads. Focus on lead qualification and lead prospecting. Sales can be made through multichannel, inbound and/or outbound sales activities. Have technical knowledge of products, systems and services. May be responsible for large, diverse, complex territories and/or products. May overlay to the field sales force, typically supporting the initiatives of the field sales organization and carrying an individual or team quota that is shared with the field. Keeps up‑to‑date knowledge of the industry, as well as the competitive posture of the company, and prepares activity and forecast reports as requested. Has thorough knowledge of company products, systems and services. May direct customers to website or other company resources for information. May act as sole sales representative for assigned territory, industry, accounts, and/or products. May establish and maintain relationships with channel partners. Represents the company to the customer and the customer to the company in all sales‑oriented activities. Focuses on acquiring new customers and retaining and growing an existing installed base of customers. Minimal business travel or work outside office required. Support back end activities such as order processing, quotation generation, delivery follow up etc.

What you bring to the role

• Seasoned individual contributor. Works under limited supervision for routine situations. Provides assistance and training to lower level employees. Problems typically are not routine and require analysis to understand. Makes minor adjustments to working methods. Explains practices, procedures and policies to reach agreement with others outside of the job area.
• Provides administrative or technical support at a senior level. Proficient in the various competencies relevant to their job. May act as a lead or mentor to more junior technical or administrative support personnel. Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.
• Generally works independently within established procedures associated with the specific job function. Normally receives little instruction on daily work. Determines methods and procedures on new assignments. May be informal team leader.
• Two year college degree or equivalent experience and minimum 3 year experience in functional area. OR High School Diploma or equivalent and 5 years functional experience, preferably at a senior level. Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.