Inside Sales Representative

HP; Pontian; On-site; MYR 40,000 - 55,000; Full time

Job summary

A leading technology company is seeking an Inside Sales Representative in Johor, Malaysia. The successful candidate will initiate calls to customers, develop a strong understanding of the products, and deliver tailored sales pitches. Candidates must have a minimum of a high school diploma and 2-4 years of relevant sales experience. This full-time role offers an opportunity to grow career paths in a dynamic environment while achieving performance targets and collaborating with teams.

Qualifications

• High School Diploma or equivalent is required.
• 2-4 years relevant work experience, preferably in sales.
• Strong understanding of product offerings and sales techniques.

Responsibilities

• Initiate outbound calls to prospective customers.
• Develop understanding of company products and services.
• Deliver tailored sales pitches to meet customer needs.
• Document leads and customer interactions in CRM.
• Participate in promotional campaigns and communicate offers.
• Collaborate with internal teams for customer support.
• Achieve performance targets including call quotas.

Skills

Business Development

Cold Calling

Customer Relationship Management

Sales Process

Effective Communication

Results Orientation

Learning Agility

Digital Fluency

Education

High School Diploma or GED

2-4 years work experience in inside sales

Tools

Salesforce

Job description

Overview

Inside Sales Representative in the [insert location]. You have a win-win opportunity: use your skills to sell integrated solutions and grow your career through a variety of paths inside one of the world’s leading technology companies.

What a Inside Sales Representative does at HP

• Initiates outbound calls to prospective customers, introducing organization products, services, and solutions.
• Develops a solid understanding of the organization’s offerings, key features, and benefits to effectively communicate value propositions to potential customers.
• Delivers sales pitches tailored to customer needs, focusing on the benefits and value of the products or services.
• Identifies and qualifies potential leads, gathering relevant information and documenting details in the CRM system.
• Participates in promotion campaigns, effectively conveying special offers, discounts, and promotions to potential customers.
• Collaborates with internal teams, such as marketing and customer support, to ensure seamless customer experiences.
• Applies standard policies for following up on customer inquiries, providing accurate information, and addressing concerns.
• Strives to achieve daily, weekly, and monthly performance targets, including call quotas and lead generation goals.
• Contributes to pipeline management and maintains accurate and up-to-date records of customer interactions, conversations, and outcomes.
• Participates in training sessions to enhance product knowledge, sales skills, and customer service techniques.

Individuals who do well in this role at HP usually possess

• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
• Typically has 2-4 years of work experience, preferably in inside sales or tele sales, or a related field.

Preferred Certifications

• Certified Inside Sales Professional (CISP)

Knowledge & Skills

• Business Development
• Business Planning
• Business To Business
• Cold Calling
• Consultative Selling
• Cross-Selling
• Customer Relationship Management
• Inside Sales
• Marketing
• Merchandising
• Outbound Calls
• Phone Sales
• Product Knowledge
• Sales Process
• Sales Prospecting
• Sales Strategy
• Salesforce
• Selling Techniques
• Telemarketing
• Upselling

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.

Complexity

Works on assignments that are routine to moderately complex in nature and require basic problem resolution.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job Details

Job - Sales

Schedule - Full time

Shift - No Shift premium (Malaysia)

Travel - No

Relocation - No

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: Know Your Rights: Workplace Discrimination is Illegal