Infrastructure Engineer (M365, L2 Admin)

Trades Workforce Solutions; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A global business services provider in Kuala Lumpur is looking for an Infrastructure Engineer. In this role, you will administer and support Microsoft 365 services and manage Azure infrastructure. The ideal candidate should have 3–5 years of experience as a Level 2 administrator and strong problem-solving abilities. Familiarity with other Microsoft technologies is advantageous. The position offers a 1-year renewable contract with a focus on providing efficient IT operations across multiple jurisdictions.

Qualifications

• 3–5 years of hands‑on experience as a Level 2 infrastructure administrator.
• Strong hands‑on expertise with Microsoft 365 and Azure.
• Experience with desktop support in a corporate environment.

Responsibilities

• Administer and support Microsoft 365 services including Exchange Online and Teams.
• Manage and maintain Azure infrastructure components.
• Provide Level 2 support for infrastructure-related issues.

Skills

Microsoft 365 administration

Azure infrastructure management

Level 2 support

Problem-solving skills

Communication skills in English

Basic networking concepts

Education

Higher diploma or bachelor’s degree in Information Systems or related fields

Tools

Microsoft Azure

Microsoft 365

Windows Server

Active Directory

Job description

Infrastructure Engineer (M365, L2 Admin), 1-yr renewable contract

About Company

Our client is a leading global business-services provider offering corporate administration, trust, and fiduciary solutions across jurisdictions such as Singapore, Hong Kong, the BVI, and the Cayman Islands. They provide end-to-end support from company setup to ongoing compliance, ensuring clients operate efficiently across multiple jurisdictions.

About Role

The Infrastructure Engineer will be based in the Kuala Lumpur office and will play a key role in supporting and maintaining the organisation’s technology environment across multiple jurisdictions. This role focuses on administering Microsoft 365 and Azure services, delivering Level 2 support, and ensuring stable, secure, and efficient IT operations. The ideal candidate is a hands‑on technical professional with strong problem‑solving abilities and experience managing modern cloud‑based infrastructure.

Key Responsibilities

• Administer and support Microsoft 365 services including Exchange Online, SharePoint, Teams, and Intune
• Manage and maintain Azure infrastructure components such as virtual machines, networking, and identity services
• Provide Level 2 support for infrastructure‑related issues, ensuring timely resolution and minimal disruption
• Collaborate with cross‑functional teams to integrate and optimize various Microsoft technologies
• Assist with basic desktop support tasks including troubleshooting hardware/software issues and user onboarding
• Monitor system performance, conduct routine maintenance, and implement improvements
• Participate in infrastructure projects, upgrades, and migrations
• Maintain documentation for systems, processes, and configurations
• Ensure compliance with security policies and best practices

Required Skills & Qualifications

• Higher diploma or bachelor’s degree in Information Systems, Computing, or related fields
• 3–5 years of hands‑on experience as a Level 2 infrastructure administrator
• Strong hands‑on expertise with Microsoft 365 and Azure
• Familiarity with other Microsoft technologies (e.g., Windows Server, Active Directory, SCCM, Power Platform) is a plus
• Basic understanding of networking concepts (e.g., TCP/IP, DNS, VPN)
• Experience with desktop support in a corporate environment
• Excellent communication skills in English, Chinese would be advantageous
• Ability to work independently and manage tasks with minimal supervision
• Strong problem‑solving skills and attention to detail