Information Technology Manager

Confidential Jobs; Selangor; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading IT solutions provider is looking for an IT DRBC Specialist to ensure the resilience and continuity of IT services. The role involves leading disaster recovery projects, planning and executing strategies, and collaborating with stakeholders on business continuity planning. The ideal candidate will have over 5 years of experience in IT infrastructure and disaster recovery, strong project management skills, and knowledge of relevant DRBC frameworks. Join us to make a significant impact in our operations across Asia.

Qualifications

• 5+ years in IT infrastructure, disaster recovery, or business continuity.
• Knowledge of DRBC frameworks, ITIL, and risk management.
• Experience with backup, replication, failover, and cloud DR.

Responsibilities

• Lead and coordinate disaster recovery strategies for IT systems.
• Partner with stakeholders to define recovery objectives.
• Conduct risk analysis and recommend preventive measures.

Skills

Disaster Recovery Planning

Business Continuity

Risk Management

Project Management

Crisis Communication

Analytical Thinking

Education

Bachelor's degree in IT or related field

Tools

ISO 22301

ITIL

AWS/Azure

Job description

The IT DRBC (Disaster Recovery & Business Continuity) Specialist ensures the resilience and continuity of IT services in alignment with business needs. This role will lead the APO IT Disaster Recovery (DR) project, ensuring that critical systems and processes are prepared to maintain business operations during disruptions.

Responsibilities

• Lead APO IT DR Project: Plan, coordinate, and execute disaster recovery strategies for APO IT systems; ensure compliance with corporate DRBC policies and standards.
• Business Continuity Planning: Partner with business stakeholders to identify critical processes and define recovery objectives (RTO/RPO); develop and maintain IT continuity plans and documentation.
• Risk Assessment & Mitigation: Conduct risk analysis for IT infrastructure and applications; recommend and implement preventive measures to minimize downtime.
• Testing & Validation: Organize and lead DR drills and simulations to validate recovery procedures; document test results and drive remediation actions.
• Incident Readiness & Response: Maintain playbooks/runbooks; coordinate war-room communications during incidents; provide post-incident reviews and continuous improvement actions.
• Vendor & Stakeholder Management: Coordinate with external vendors and internal teams for DR solutions and support.
• Continuous Improvement: Monitor emerging technologies and best practices for DRBC; propose enhancements to improve resilience and efficiency.

Qualifications

• Bachelor’s degree in IT, Computer Science, or related field.
• 5+ years in IT infrastructure, disaster recovery, or business continuity.
• Knowledge of DRBC frameworks (e.g., ISO 22301), ITIL, risk management.
• Experience with backup, replication, failover, high-availability, and cloud DR.
• Strong project management and documentation skills.
• Crisis Communication & Stakeholder Management: Communicates calmly and clearly under pressure; builds trust and alignment across teams.
• Decision-Making Under Uncertainty: Makes timely, risk-based decisions with incomplete information; escalates effectively.
• Leadership & Facilitation: Leads DR drills, incident bridges, and post-mortems; influences without authority.
• Problem Solving & Analytical Thinking: Breaks down complex failure scenarios into actionable steps; applies structured methods to risk mitigation.
• Organization & Execution Discipline: Manages multiple workstreams and timelines; delivers on commitments.
• Collaboration & Conflict Resolution: Navigates differing priorities among teams; resolves conflicts constructively.
• Continuous Improvement Mindset: Converts lessons learned into actionable enhancements; adapts to evolving tech landscapes.
• Attention to Detail & Compliance Orientation: Ensures documentation completeness and audit readiness.
• Resilience & Composure: Maintains professional conduct during high-stress incidents; handles on-call expectations.
• Experience coordinating across multiple countries in APO/Asia.
• Familiarity with regulatory requirements and audits in the region.
• Certifications: ISO 22301, ITIL, AWS/Azure cloud fundamentals.