Industrial Trainee ATV complaint management

Infineon Technologies AG; Kulim; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global semiconductor leader is seeking engineering students for a role in customer support, focusing on processing complaints and documenting returns. Ideal candidates should have a commitment to learning, good communication skills, and a minimum CGPA of 3.0. The role is based in Kulim, Malaysia, offering a collaborative environment where diversity and inclusion are valued.

Qualifications

• Motivation and commitment as a student in related fields.
• A CGPA of at least 3.0.
• Willingness to learn.

Responsibilities

• Support the processing of customer complaints.
• Register and document customer returns.
• Verify problems with equipment.
• Perform other administrative tasks.

Skills

Teamwork

Communication skills

Flexibility

Proficiency in English

Education

Student in electrical engineering

Mechanical engineering

Mechatronics

Automation technology

Physics

Industrial engineering

Job description

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Job Description
In your new role, you will:

• Support the processing of customer complaints from the automotive industry.
• Register and document customer returns in the internal database.
• Verify problems (e.g., with stereo microscope).
• Perform other administrative tasks.

Your Profile
You are best suited for this role if you have:

• Motivation and commitment as a student in electrical engineering, mechanical engineering, mechatronics, automation technology, physics, industrial engineering, or similar fields, and meet the following criteria:
• Teamwork and communication skills.
• Flexibility and willingness to learn.
• Proficiency in English.
• A CGPA of at least 3.0.

#WeAreIn for driving decarbonization and digitalization.
As a global leader in semiconductor solutions for power systems and IoT, Infineon enables innovative solutions for green and efficient energy, clean and safe mobility, and smart and secure IoT. We foster innovation and customer success while caring for our people and empowering them to achieve ambitious goals. Join us in making life easier, safer, and greener.
Are you in?

We are committed to creating the best Infineon for everyone.
We embrace diversity and inclusion, welcoming everyone for who they are. Our working environment is characterized by trust, openness, respect, and tolerance. We are dedicated to providing equal opportunities to all applicants and employees. Our recruitment decisions are based solely on experience and skills.Learn more about our contact channels.
Please inform your recruiter if there are specific considerations to facilitate your participation in the interview process.