Indoor Sales Coordinators

Elite Transform Team; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading business solutions provider in Johor Bahru is seeking an Indoor Sales Coordinator to support sales efforts and operations. Responsibilities include handling customer inquiries, maintaining CRM data, and providing administrative support to the sales team. The ideal candidate will have strong customer service skills, attention to detail, and be proficient in Microsoft Office. This full-time role offers competitive remuneration, performance-based bonuses, and opportunities for career development within a collaborative and inclusive culture.

Benefits

Competitive remuneration

Performance-based bonuses

Health and wellness benefits

Opportunities for career development

Qualifications

• Experience in administrative or customer service role, preferably in sales.
• Strong interpersonal skills to build positive relationships.
• Ability to maintain accurate records and documentation.

Responsibilities

• Handle inbound and outbound customer communications professionally.
• Input and maintain customer data in CRM systems.
• Provide administrative support to the sales team.

Skills

Customer service skills

Communication skills

Data entry experience

Attention to detail

Proficiency in Microsoft Office

Problem-solving mindset

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

ELITE TRANSFORM CONSULTING PLT' is seeking talented and driven Indoor Sales Coordinators to join our team in Johor Bahru, Johor. This full-time role is crucial in supporting our sales efforts and ensuring the smooth running of our operations. As an Indoor Sales Coordinator, you will be responsible for a range of administrative and customer service tasks that are essential to the success of our business.

What you'll be doing

• Handling inbound and outbound customer calls, emails and inquiries with professionalism and efficiency
• Inputting and maintaining accurate customer data in our CRM system
• Providing administrative support to the sales team, including scheduling appointments, preparing presentations and generating reports
• Assisting with the processing of sales orders and ensuring timely order fulfilment
• Collaborating with cross-functional teams to resolve customer issues and queries
• Continuously looking for ways to improve processes and enhance the customer experience

What we're looking for

• Strong customer service and communication skills, with the ability to build positive relationships with customers and colleagues
• Experience in a data entry, administrative or customer service role, preferably within the sales or customer support function
• Excellent attention to detail and the ability to maintain accurate records and documentation
• Proficient in using Microsoft Office suite, particularly Excel, Word and Outlook
• A proactive and problem-solving mindset, with the flexibility to adapt to changing priorities
• A team player who is enthusiastic about contributing to the success of the company

What we offer

• Competitive remuneration and performance-based bonuses
• Opportunities for career development and advancement
• Comprehensive health and wellness benefits
• A collaborative and inclusive company culture

About us

ELITE TRANSFORM CONSULTING PLT' is a leading provider of innovative business solutions in the administration and office support industry. With a strong presence in Johor Bahru, we pride ourselves on our commitment to excellence, customer satisfaction and the professional development of our team. If you're ready to join a dynamic and growing company, we encourage you to apply for this exciting opportunity.