Inbound Sales Representative (feb Intake)

Agensi Pekerjaan JobScoper Sdn Bhd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A recruitment agency in Malaysia is looking for an Inbound Sales Representative. The role involves handling customer inquiries through calls and chats, making suitable product recommendations, and maintaining a positive customer experience. Candidates must possess at least an SPM, Diploma, or Degree, and prior experience in sales or customer service is preferred. Strong communication skills in English and Bahasa Melayu are essential, along with a willingness to work shifts.

Benefits

Annual Leave

Medical Leave

EPF

SOCSO

Training Provided

Allowance Provided

5 Working Days

Qualifications

• Minimum education requirement is SPM, Diploma, or Degree.
• Prior experience in inbound sales or customer service is an advantage.
• Ability to work under target-based environment and handle objections.

Responsibilities

• Handle inbound calls, chats, or emails from interested customers.
• Recommend suitable products or solutions based on customer needs.
• Upsell or cross-sell products while ensuring positive customer experiences.
• Accurately record customer interactions and sales outcomes.

Skills

Inbound sales experience

Customer service skills

Negotiation skills

Communication in English

Communication in Bahasa Melayu

Sales-driven attitude

Ability to handle objections

Education

Minimum SPM / Diploma / Degree in any field

Job description

Inbound Sales Representative (feb Intake)

Minimum SPM / Diploma / Degree in any field.

Previous experience in inbound sales, customer service, or call center environment is an advantage.

Good communication skills in English & Bahasa Melayu.

Strong persuasion, negotiation, and closing skills.

Customer-oriented mindset with a sales-driven attitude.

Ability to handle objections and work under target-based environment.

Willing to work on rotational shifts, weekends, or public holidays (if required).

Requirement

• Minimum SPM / Diploma / Degree in any field.
• Previous experience in inbound sales, customer service, or call center environment is an advantage.
• Good communication skills in English & Bahasa Melayu.
• Strong persuasion, negotiation, and closing skills.
• Customer-oriented mindset with a sales-driven attitude.
• Ability to handle objections and work under target-based environment.
• Willing to work on rotational shifts, weekends, or public holidays (if required).

Responsibility

• Handle inbound calls, chats, or emails from customers who are interested in products or services.
• Understand customer needs and recommend suitable products or solutions to close sales.
• Provide accurate information on pricing, promotions, product features, and terms & conditions.
• Upsell or cross-sell products where appropriate while maintaining a positive customer experience.
• Resolve basic customer inquiries or issues related to orders, billing, or services.
• Accurately record customer interactions, sales outcomes, and follow-ups in the system (CRM).

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• Training Provided
• Allowance Provided
• 5 Working Days