Import Operations Clerk

AmerisourceBergen; Kuala Lumpur; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading logistics company is seeking an Imports Operations Clerk in Kuala Lumpur, responsible for managing all import tasks for shipments to Australia. The role involves ensuring compliance with customs regulations and facilitating communication between various stakeholders. Candidates should have 1-2 years of experience in logistics, strong communication skills, and proficiency in relevant software systems. Full-time position with competitive benefits.

Qualifications

• 1-2 years working experience in logistics/import operations preferred.
• Strong communication and interpersonal skills.
• Proficient in logistics or import software systems.

Responsibilities

• Prepare and process import documentation.
• Ensure compliance with customs regulations.
• Coordinate with customs brokers for timely clearance.

Skills

Customs regulations knowledge

Strong communication skills

Attention to detail

Organizational skills

Microsoft Office Suite

Tools

World Courier Transport Management System

Expedient

Customs interactive System

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Summary:

Overall responsibility for coordinating and managing all Import functionality tasks for shipments destined to Australia.

The Imports Operations Clerk will ensure all international shipments are reported to local Australian Border Force / Quarantine authorities and Custom Brokers for clearance and will interact with all other Australian Operations Department for communication on clearance and provide the authority to deliver. This role involves ensuring compliance with customs regulations, maintaining accurate records, and facilitating communication between internal departments and external partners to ensure efficient compliant import operations.

Responsibilities

• Prepare and process import documentation, including customs invoices, House Air Waybill, Master Air Waybill.
• Report shipment details to Australian Customs and Quarantine and airlines via Expedient or Incident Command Systems.
• Ensure compliance with customs regulations, import laws, and company policies throughout the import process.
• Coordinate with customs brokers, other World Courier Offices and departments to facilitate timely and accurate customs clearance of imported goods.
• Monitor shipment status and address any issues related to delays, discrepancies, or customs holds, ensuring timely resolution.
• Maintain accurate records of all import transactions, including filing and tracking documentation for audits and reporting purposes.
• Collaborate with the finance department to ensure accurate payment of import duties, taxes, and freight charges.
• Support the development and implementation of standard operating procedures (SOPs) for import processes.
• Assist in preparing reports and analysis related to import activities and performance metrics.
• Ensure that all work is carried out in a timely and professional manner to the required high standard and that all staff meet their responsibilities.
• Use of World Courier Transport Management System / Expedient / Customs interactive System, OptiView Jetstream.
• External communications with clients, service providers, Customs, and other regulatory bodies.
• Internal communications within the World Courier Network (other countries) and other departments.
• Ensuring all temperature controlled handling instructions are communicated to relevant departments to ensure correct temperature is maintained.
• Pre-shipment enquiries for shipments requiring specialist clearance and the issuing of sending instructions.
• Strict adherence to numerous internal procedures both department specific and company specific, the latter being defined by SOPs and ops memos.

Reports Directly To

• National Imports Team Leader

Qualifications

• 1-2 years working experience in logistic / import operations is preferred.

Requirements

• Strong knowledge of customs regulations, import documentation, and compliance requirements.
• Strong communication and interpersonal skills for effective collaboration with internal and external stakeholders.
• Excellent attention to detail and organizational skills, with the ability to manage multiple tasks simultaneously.
• Proficient in Microsoft Office Suite and experience with logistics or import software systems.
• Must be fully capable of managing all aspects of the Operations Imports role consistently in compliant and to a high standard.
• Must have strong industry experience & knowledge
• Able to follow procedures & instructions within Transport Management System and World Courier Standard Operating Procedures.

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies Affiliated Companies: World Courier (Malaysia) Sdn Bhd

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned