Food Assistant

Ikano-Retail; Johor Bahru; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading retail company in Johor Bahru is seeking a Food Production Specialist to ensure guests enjoy tasty meals and a safe dining experience. The ideal candidate will have experience in food services, a passion for food and excellent customer service skills. Responsibilities include contributing to a safety culture, ensuring operational efficiency, and presenting the food range effectively. Flexibility to work shifts and weekends is required, making it an exciting opportunity in a vibrant retail environment.

Qualifications

• Experience handling cash registers in food services.
• Excellent customer service skills.
• Passionate about food and people.
• Flexible, curious, and eager to learn.

Responsibilities

• Contribute to a safety-first culture.
• Ensure efficiency in operations and routine adherence.
• Learn and share knowledge about food range.
• Present food range to inspire guests.

Skills

Customer service

Attention to detail

Sales driven

Flexibility

Team collaboration

Job description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Description

About the Job

We are looking for you who is specialised in food production, quality, food safety, efficiency and range presentation to ensure our guests enjoy a tasty meal every time they visit the IKEA store. You also actively share your specialist knowledge with your colleagues.

Your Assignment

• Actively contributing to a safety first culture.
• Ensuring efficiency in operations and that routines and requirements are known by your colleagues and followed in all daily work.
• Being passionate about the food range and actively learning about its content, origins, preparation and other benefits as well as sharing your specialist competence with guests and colleagues.
• Presenting the width and depth of the IKEA food range in order to inspire guests.
• Acting quickly on commercial opportunities and customer feedback.
• Understanding and contributing to your department’s action plans, and supporting the goals and targets set by your manager.

Qualifications

• You have experience in handling cash registers in the food services industry.
• You demonstrate excellent customer service, a sales driven, and feel motivated to work in a vibrant retail environment.
• You are passionate about food and people.
• You are flexible and open, curious and eager to learn. You enjoy working together with other people.
• Good attention to detail and the ability to prioritize and organize individual work duties to make the most efficient use of time available.
• You take pride in how you serve our range to customers and want to give them a tasty reason to return again and again.
• Able to work on weekends, shift hours, and Public holidays.