Hybrid Policy Admin Associate - After-Sales Support (1 WFH/wk)

AIA; Cyberjaya; Hybrid; MYR 150,000 - 200,000; Full time

Job summary

A leading insurance company is seeking candidates for after-sales support roles in Cyberjaya. Responsibilities include processing insurance policy claims and ensuring compliance with regulations. Candidates must have at least 1 year of experience in insurance processing and possess a Bachelor’s Degree in a relevant field. This role offers career growth opportunities in a supportive environment and requires onsite work four days a week, with flexibility for one work-from-home day.

Qualifications

• Minimum 1 year experience in insurance policy processing.
• Excellent written and spoken English.
• Good attention to detail and organizational skills.

Responsibilities

• Process insurance new business, renewals, and change requests.
• Handle bills and payments to group policy holders.
• Correspond via email with business partners on enquiries.
• Attend training for personal and career development.

Skills

Excellent written & spoken English language skills

Good attention to details & organization skills

Education

Bachelor’s Degree in Insurance, Business Administration or related fields

Job description

A leading insurance company is seeking candidates for after-sales support roles in Cyberjaya. Responsibilities include processing insurance policy claims and ensuring compliance with regulations. Candidates must have at least 1 year of experience in insurance processing and possess a Bachelor’s Degree in a relevant field. This role offers career growth opportunities in a supportive environment and requires onsite work four days a week, with flexibility for one work-from-home day.