HUMAN RESOURCES OFFICER (HEAD OF DEPARTMENT)

Mimpi Perhentian Resort; Terengganu; On-site; MYR 60,000 - 80,000; Full time

Job summary

A resort in Malaysia is seeking a Human Resources Officer to oversee HR functions, including recruitment, onboarding, payroll, and compliance with labor laws. The ideal candidate will have a Bachelor's degree in Human Resources or Business Administration, with 3-4 years of HR experience, preferably in the hospitality sector. Strong leadership, interpersonal, and organizational skills are essential, along with the ability to handle staff complaints and resolve conflicts professionally. This is a pivotal role to maintain a positive work culture.

Qualifications

• 3-4 years of experience in Human Resources, preferably in hospitality or resort industry.
• Strong leadership skills and ability to motivate a team.
• Ability to work under pressure and handle staff complaints professionally.

Responsibilities

• Manage recruitment processes and onboarding new employees.
• Address employee concerns and mediate conflicts.
• Process payroll and manage employee benefits.
• Organize training sessions for employee development.
• Ensure compliance with labor laws and company policies.
• Assist in performance reviews and provide feedback.
• Maintain accurate employee records and HR documentation.
• Promote programs that enhance employee engagement.

Skills

Leadership skills

Communication skills

Organizational skills

Ability to resolve issues

Education

Bachelor’s degree in Human Resources, Business Administration, or related field

Job description

HUMAN RESOURCES OFFICER (HEAD OF DEPARTMENT)

The HR Officer at our resort will be responsible for overseeing and executing a wide range of HR functions, ensuring the smooth operation of all human resources activities. This role includes handling recruitment, onboarding, employee relations, payroll, benefits administration, and compliance with labor laws. As an HR Officer, you will play a key role in fostering a positive work culture, maintaining effective communication between staff and management, and ensuring the resort is fully staffed with qualified, motivated employees. The ideal candidate should have strong organizational skills, attention to detail, and the ability to handle HR duties in a fast‑paced, dynamic environment.

JOB DESCRIPTIONS:

• Recruitment & Onboarding: Manage recruitment processes, including job postings, interviewing, hiring, and onboarding new employees.
• Employee Relations: Address employee concerns and mediate conflicts to promote a harmonious work environment.
• Payroll & Benefits: Process payroll, manage employee benefits, and ensure timely and accurate compensation.
• Training & Development: Organize training sessions to ensure employees have the necessary skills and knowledge to perform their jobs effectively.
• Compliance: Ensure compliance with labor laws and company policies, including health, safety, and welfare regulations.
• Performance Management: Assist in performance reviews, provide feedback, and support employee development.
• Record Keeping: Maintain accurate employee records and HR documentation in line with legal requirements.
• Employee Engagement: Promote and implement programs that enhance employee engagement and retention.

REQUIREMENTS:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 - 4 years of experience in Human Resources, preferably within the hospitality or resort industry.
• Strong leadership skills and the ability to motivate and develop a team.
• Excellent leadership, interpersonal and communication skills.
• Ability to work under pressure.
• Ability to handle staff complaints and resolve issues in a professional manner.
• Ability to work flexible hours including weekends and holidays.