Key Responsibilities
1. HR Strategy & Leadership
- Develop and implement HR strategies aligned with organizational goals
- Advise Management on workforce planning, organization structure, and manpower budgeting
- Act as a strategic HR partner to Department Heads
2. Recruitment & Manpower Planning
- Manage end-to-end recruitment including sourcing, interviewing, selection, and onboarding
- Coordinate manpower planning, headcount control, and staffing requirements
- Manage confirmation, promotion, transfer, and resignation processes
3. HR Operations & Administration
- Oversee employee records, HRIS, attendance, leave, and personnel files
- Ensure accurate and timely HR documentation and reporting
- Manage HR audits and documentation readiness
4. Payroll & Statutory Compliance
- Oversee payroll processing and ensure accuracy and timeliness
- Ensure compliance with statutory contributions and reporting (EPF, SOCSO, EIS, PCB/LHDN)
- Liaise with Finance and external parties on payroll and statutory matters
5. Employee Relations & Industrial Relations
- Handle employee grievances, counselling, and conflict resolution
- Manage disciplinary actions including show cause letters, domestic inquiries, and termination cases
- Ensure fair, consistent, and legally compliant handling of misconduct and performance issues
6. Policy, SOP & Compliance
- Develop, review, and enforce HR policies, SOPs, and employee handbook
- Ensure compliance with Employment Act 1955, Industrial Relations Act, and other relevant laws
- Represent the company in Labor Office matters, inspections, and audits
7. Performance Management & Talent Development
- Manage performance appraisal systems and KPI frameworks
- Identify training needs and coordinate learning and development initiatives
- Support succession planning and employee career development
8. Training & Employee Engagement
- Plan and coordinate training programs (internal and external)
- Drive employee engagement activities, communication, and welfare initiatives
- Promote a positive and productive work culture
9. Exit Management & Offboarding
- Manage resignation, termination, and retirement processes
- Conduct exit interviews and analyse turnover trends