Human Resource Associate - People Practices

Electronic Arts; Kuala Lumpur; Hybrid; MYR 50,000 - 70,000; Full time

Job summary

A leading gaming company based in Kuala Lumpur is seeking a Human Resource Associate to ensure employee-centric HR support. The role involves managing the employee lifecycle, from onboarding to offboarding, while ensuring compliance with local labor laws. The ideal candidate will have a Bachelor's degree in HR or related fields and 3–5+ years of experience in HR operations within multinational environments. You'll be part of a dynamic team focused on enhancing employee experience and operational efficiency.

Benefits

Healthcare coverage

Mental well-being support

Paid time off

Qualifications

• 3–5+ years in HR coordination/operations in multinational environments or technology sectors.
• Work across diverse populations and geographies.
• Comfortable with Shared Services transitions.

Responsibilities

• Monitor and uphold compliance with statutory requirements and local labour legislation.
• Manage onboarding, transfers, and offboarding processes.
• Coordinate benefits enrolments and claim inquiries.

Skills

HRIS proficiency (Workday)

Stakeholder management

Written communication

Process discipline

Education

Bachelor’s degree in Human Resources, Organizational Development, Business, or a related field

Tools

Google Workspace

ServiceNow

Job description

Human Resource Associate - People Practices

211890

Regular Employee

People Experience & Workplaces

Hybrid

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

We are EA

And we make games – how cool is that? In fact, we entertain millions of people across the globe with the most amazing and immersive interactive software in the industry.At EA, we value outrageous thinking. It's the fuel that inspires the best games in the world. We're innovators and great storytellers. But it's not just about amazing your peers – it's about amazing yourself. Take risks. Collaborate with colleagues and dare to dream big. Together, we can change the way millions play every day.

The Regional HR Associates plays a vital role in delivering seamless, compliant, and employee-centric HR support across Malaysia, Singapore, and Japan. This position ensures operational excellence across the employee lifecycle while partnering closely with regional and global People Experience (PE) teams to drive consistency, compliance, and great employee experiences.

About The Role

• Monitor and uphold compliance with relevant statutory requirements and local labour legislation.
• Partner with the Payroll team to manage monthly changes, ensure compliance, and resolve related issues, including compiling inputs for hires and leavers.
• Maintain accurate HR systems and employee records in Workday, support leaveand policy management, handle reporting needs, and assist with audits and data quality checks.
• Manage the end-to-end employee lifecycle by coordinating onboarding, transfers, offboarding, and inductions, monitoring probation and addressing employee and manager inquiries with appropriate escalation.
• Facilitate employee mobility and visa processes, including applications, renewals, and compliance-related documentation.
• Coordinate benefits enrolments, renewals, terminations, and claim inquiries, liaising with brokers and the Global Benefits Team.
• Provide day-to-day HR operational support, manage HR initiatives and employee feedback, coordinate invoices with Finance and vendors, and produce HR analytics and standard reports.
• Partner with the Total Reward Shared Services team as needed to support processes and ensure positive employee experience.
• Collaborate with People Partners and PE Operations to identify processes and activities that could be automated or transitioned to PE Operations/PE Shared Services.
• Participate fully in transition projects, supporting process documentation and improvement, communication and ensuring maintained or improved employee experiences.

About You

• Bachelor’s degree in Human Resources, Organizational Development, Business, or a related field.
• 3–5+ years in HR coordination/operations in multinational environments or technology sectors.
• Work across diverse populations and geographies.
• HRIS proficiency (Workday required). Familiar with case management tools (ideally ServiceNow) and Google Workspace.
• Comfortable with Shared Services transitions.
• Strong stakeholder management, written communication, and process discipline.

We’re proud to have an extensive portfolio of games and experiences, locations around the world and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.