Hub Supervisor - Last Mile, SPX Express (Temerloh Hub)

SPX Express; Temerloh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A logistics company in Pahang is seeking a candidate to supervise sorters and drivers, coordinating daily activities for timely delivery. Key responsibilities involve monitoring driver behavior and ensuring high customer service standards. Ideal candidates should have excellent leadership and communication skills, along with basic Microsoft Excel knowledge. A diploma or degree in relevant fields is advantageous. This role requires commitment to shift work on a rotational basis.

Qualifications

• Candidates currently based at Pahang are encouraged to apply.
• Experience in logistics operations would be an advantage.
• Ability to commit to shift work on a rotational basis.

Responsibilities

• Delegate tasks for sorters & drivers depending on the number of headcounts.
• Coordinate and schedule daily activities with drivers for timely delivery.
• Monitor driver behavior and ensure a high level of customer service.

Skills

Leadership skills

Communication skills

Basic Microsoft Excel

Logistics operations

Education

Diploma/Degree in Business, Supply Chain Management, Engineering

Job description

Responsibilities

• Delegate tasks for sorters & drivers depending on the number of headcounts
• Receive and inbound parcels from the linehaul team
• Coordinate and schedule daily activities with drivers to ensure all delivery activities are carried out in a timely manner
• Monitor driver behavior and ensure a high level of customer service
• Assist the fleet team lead in the deployment and training of new drivers where applicable
• Monitor and report Key Performance Indicators (KPI) compliance
• Ensure the compliance of safety policies and standard operations procedures for in-hub parcel collection

Requirements

• Candidates currently based at Pahang are encouraged to apply
• Basic Microsoft Excel skills
• Experience in logistics operations would be an advantage
• Familiarity with postcodes/routing/mapping would be of good use
• Excellent leadership and communication skills
• Able to adapt in an agile environment
• Fast learner, comfortable with a dynamic environment
• Diploma/Degree in Business, Supply Chain Management, Engineering or relevant disciplines is advantageous
• Ability to commit to shift work on a rotational basis