HR Shared Services Process Owner - Hire-to-Retire

Michael Page; Kuala Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading recruitment firm is seeking an HR Shared Services Process Owner based in Kuala Selangor, Malaysia. The ideal candidate will design, implement, and optimize HR processes, ensuring operational efficiency and alignment with business objectives. Candidates should have 7-10 years of HR experience, with a proven track record in HR Process Design and the ability to lead regional HR teams. This role offers exposure to global HR processes and significant career growth opportunities.

Benefits

Career growth opportunities

Exposure to global HR processes

Opportunity to design processes

Qualifications

• 7-10 years of progressive HR experience with 2-3 years in HR Process Design.
• Hands-on experience in standardizing Hire-to-Retire processes across regions.
• Excellent English proficiency; Mandarin is an advantage.

Responsibilities

• Design and optimize the Hire-to-Retire process for efficiency.
• Collaborate with stakeholders and provide guidance to HR teams.
• Lead global initiatives for HR process standardization.

Skills

HR Process Design

Operational Efficiency

Stakeholder Collaboration

Project Management

Data Analysis

Education

Bachelor's degree in Human Resources, Business Administration

Tools

Workday

Job description

HR Shared Services Process Owner - Hire-to-Retire

• Design, define, implement, and continuously optimize the end-to-end Hire-to-Retire (H2R) process to achieve maximum operational efficiency and a seamless employee experience.
• Collaborate with stakeholders to ensure alignment between HR processes and business objectives.
• Lead global initiatives to standardize and harmonize HR processes across regions.
• Provide guidance and support to regional HR teams to ensure consistent practices.
• Analyze data and generate reports to inform decision-making and track performance metrics.

A successful HR Shared Service Global Process Owner should have:

• Minimum 7-10 years of progressive experience in HR, with at least 2-3 years dedicated to HR Process Design, Optimization, or Shared Services operations.
• Proven, hands-on experience in designing, documenting, and standardizing end-to-end "Hire-to-Retire" (H2R) processes across multiple countries or regions.
• Excellent English proficiency is required. Proficiency in Mandarin is a strong advantage due to regular communication with mandarin speaker stakeholders.
• Demonstrated success in leading a HR Shared Services (HSS) migration, implementation, or transformation project (e.g., migrating processes from local HR teams to a centralized HSS model).
• Ability to lead and manage projects effectively.
• Familiarity with HR systems and technology platforms such as Workday system.
• Educational background in Human Resources, Business Administration, or a related field.

Benefits

• Opportunity to work in a large organization.
• Exposure to global HR processes and career growth opportunities.
• Opportunity to design the HR Shared Service process.

If you are passionate about human resources and looking to make a significant impact, apply now to join this exciting opportunity!