HR Services Agent – People & Communications (SEA)

KONE; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global provider of elevator and escalator solutions is seeking an HR Services Agent based in Malaysia to support the Southeast Asia cluster. The role encompasses managing end-to-end HR processes, ensuring compliance with local guidelines, and delivering high-quality service to internal customers. Ideal candidates should possess an associate degree in Human Resources or Business Administration and be fluent in English. A team-oriented attitude and HR administration experience are advantageous.

Benefits

Career progression opportunities

Comprehensive learning programs

Lively working environment

Supportive leadership

Qualifications

• Excellent communication skills for effective HR service delivery.
• Must possess an associate degree preferably in HR or Business Administration.
• Fluency in English is mandatory.
• Experience in HR administration activities is preferred.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Manage end-to-end HR processes for internal customers.
• Ensure service quality and compliance in HR processes.
• Perform quality checks and maintain reporting standards.
• Assist with local administration and team-related tasks.

Skills

Excellent in communication

Bilingual Language Skills (English)

Excellent verbal and written communication

Understanding labor and social law requirements

Computer proficiency (MS Office)

Empathy and a service mindset

Education

Associate degree in Human Resources or Business Administration

Tools

HRIS (Workday)

Job description

A leading global provider of elevator and escalator solutions is seeking an HR Services Agent based in Malaysia to support the Southeast Asia cluster. The role encompasses managing end-to-end HR processes, ensuring compliance with local guidelines, and delivering high-quality service to internal customers. Ideal candidates should possess an associate degree in Human Resources or Business Administration and be fluent in English. A team-oriented attitude and HR administration experience are advantageous.