HR Operations Senior Manager

PositiveLinks Asia; Selangor; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading HR consultancy in Selangor, Malaysia is seeking an experienced HR professional to lead training, recruitment, and employee development initiatives. Key responsibilities include designing training programs, ensuring compliance with labor laws, and managing performance. The ideal candidate will have 8–10 years of experience in HR operations, preferably in F&B, along with strong stakeholder management skills. This role demands a proactive and creative approach to drive HR strategies in a dynamic environment.

Qualifications

• 8–10 years in HR operations, talent development, or related role.
• Experience in F&B or multi-unit retail operations preferred.
• Strong expertise in stakeholder management and recruitment.

Responsibilities

• Design and implement strategic training programs.
• Lead recruitment and retention initiatives across outlets.
• Collaborate with leaders on HR strategies and compliance.

Skills

Training design

Workforce planning

Recruitment

Performance management

Stakeholder management

Education

Bachelor’s degree in Human Resources, Business, or a related field

Job description

• Training & Development: Design and implement strategic training; partner with universities/colleges; oversee onboarding and compliance.
• Workforce Planning: Ensure adequate staffing across outlets; lead recruitment and retention initiatives.
• Succession & Employee Development: Identify and develop high-potential talent; manage performance and career progression.
• Stakeholder Management: Collaborate with leaders on HR strategies; manage industrial relations and compliance.
• Employer Branding & Campaigns: Lead recruitment campaigns and university engagement; enhance employer brand.
• Compliance & Agility: Ensure adherence to labor laws and policies; maintain flexible HR processes to meet business needs.

Key Requirements

• Education: Bachelor’s degree in Human Resources, Business, or a related field.
• Experience: 8–10 years in HR operations, talent development, or a similar role, preferably within F&B, or multi‑unit retail operations.
• Technical Skills: Strong expertise in training design, workforce planning, recruitment, performance management, and industrial relations.
• Stakeholder Management: Ability to collaborate effectively with business leaders and cross‑functional teams.
• Personal Attributes: Creative, proactive, solutions‑oriented, and agile, with the ability to drive HR initiatives in a fast‑paced, dynamic environment.