HR Officer (ER/IR)

Jobstreet Malaysia; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading manufacturing firm in Johor Bahru is seeking an experienced ER Officer to manage employee relations. This role requires expertise in Malaysian labour laws and a solid background in HR or industrial relations. The ideal candidate will have at least 5 years of relevant experience and will be responsible for handling disciplinary matters, conducting investigations, and ensuring compliance with local labour laws. This is an excellent opportunity to join a dynamic team committed to innovation and quality.

Qualifications

• Minimum 5 years of experience in HR or industrial relations.
• Experience in domestic inquiries and court representation.
• Thorough knowledge of Malaysian labour laws.

Responsibilities

• Manage all employee relations matters and ensure compliance.
• Conduct investigations on misconduct and provide recommendations.
• Liaise with government bodies regarding labour laws.

Skills

Negotiation skills

Mediation skills

Conflict resolution

Analytical abilities

Effective communication

Job description

We specialise in designing and manufacturing high‑grade electronics and electro‑mechanical solutions for disruptive Industrial, Medical, and Transportation OEMs. With a commitment to innovation and quality, we strive to deliver exceptional products that meet the highest standards. Our team is dedicated to pushing the boundaries of technology and providing our clients with cutting‑edge solutions that drive their success. Join us and be a part of a dynamic company that values creativity, collaboration, and excellence.

The Role

The ER Officer is responsible for managing all employee relations matters to ensure a harmonious, compliant, and productive work environment. This role requires strong knowledge of Malaysian labour laws, effective communication skills, and the ability to handle sensitive situations professionally. The ideal candidate is analytical, impartial, and experienced in dealing with ER cases within a manufacturing environment.

Key Responsibilities

• Full spectrum of ER‑related tasks, including disciplinary matters, staff counselling, grievance handling, labour disputes, domestic inquiries, termination processes, and other employee relations procedures, in compliance with labour laws.
• Conduct investigations on misconduct, harassment, or policy breaches in a structured and impartial manner, as well as provide sound recommendations.
• Liaise with government bodies (e.g., JTK, IR Department) and ensure adherence to labour laws and company policies.
• Prepare and manage related documentation such as warning letters, disciplinary reports, and update disciplinary track record.
• Provide guidance and training to supervisors on handling employee relations and compliance matters.
• Support the HR Section Head in employee welfare programs and support initiatives that promote engagement and morale.
• Support the process and delivery of employee training and development programs to build internal capabilities.

Qualifications

• At least 5 years of experience in an HR or industrial relations role, preferably within a manufacturing or similar industry.
• Experience conducting domestic inquiries and representing cases at the IR/Labour Court.
• Thorough understanding of Malaysian labour laws, regulations and collective bargaining agreements.
• Excellent negotiation, mediation and conflict resolution skills.
• Strong analytical and problem‑solving abilities.
• Effective communication and interpersonal skills, with the ability to work collaboratively with various stakeholders.