Housekeeping Assistant (Sunway Hotel Seberang Jaya)

Sunway Hotels & Resorts; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A premier hospitality group in Selangor is seeking a dedicated Housekeeping staff member to provide exceptional service. The role involves greeting guests, performing room cleaning, and preparing reports. Ideal candidates possess at least an SPM qualification and have some experience in housekeeping. Basic communication skills in English and Bahasa Malaysia are preferred. Fresh graduates are welcomed to apply. Join us and ensure our guests have a pleasant stay.

Qualifications

• Must possess minimum SPM qualification.
• Experience in housekeeping within the hotel industry is preferred.
• Basic communication skills in English and Bahasa Malaysia.

Responsibilities

• Greet and offer hospitality services courteously.
• Perform room cleaning according to procedure.
• Prepare daily room status report.
• Ensure furniture and windows are in good condition.
• Replenish supplies in guest rooms as needed.

Skills

Basic written and verbal communication skills in English

Basic written and verbal communication skills in Bahasa Malaysia

Responsible

Reliable

Committed

Education

Minimum SPM qualification

Job description

Sunway Hotels & Resorts – Sunway, Selangor

Responsibilities

• Greet and offer appropriate hospitality services in a courteous manner to the guests.
• Perform room cleaning at the assigned floors according to the procedure.
• Check and report the room status to the superior.
• Prepare daily room status report.
• Check and ensure the furniture, mirrors and windows in room in good condition.
• Replenish supplies in guest rooms when needed.
• Vacuum the carpets of room, corridor and guest elevator landing areas.
• Prepare, arrange & replenish the trolley for next day before end of shift.
• Report to superior immediately if found any damages or missing items in the room.
• Report the defects to superior if found any.
• Report Lost & Found items to superior immediately if found any.

Requirements

• Possess minimum SPM qualification.
• Possess working experience in Housekeeping in hotel industry or relevant industry will be added advantage.
• Basic written and verbal communication skills in English and Bahasa Malaysia.
• Responsible, reliable and committed.
• Fresh graduates are welcoming.