Hotel IT Support & Systems Assistant

Hyatt Hotels Corporation; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hospitality company in Kuala Lumpur is seeking an IS Assistant to support daily technology operations, maintain systems, and provide technical assistance. The ideal candidate will have a diploma in Information Systems and experience in IT support, preferably in the hotel sector. Strong communication, problem-solving skills, and customer service orientation are essential for this role. Join a growing family committed to hospitality excellence.

Qualifications

• Diploma or degree preferred.
• Basic knowledge of networking and system administration.
• Prior experience in IT support is preferred.

Responsibilities

• Support the IS Manager in daily technology operations.
• Maintain computer systems and networks with minimal downtime.
• Provide technical assistance to associates and guests.

Skills

Hardware troubleshooting

Networking knowledge

Problem solving

Customer service orientation

Communication skills

Education

Diploma or degree in Information Systems or related field

Job description

A leading hospitality company in Kuala Lumpur is seeking an IS Assistant to support daily technology operations, maintain systems, and provide technical assistance. The ideal candidate will have a diploma in Information Systems and experience in IT support, preferably in the hotel sector. Strong communication, problem-solving skills, and customer service orientation are essential for this role. Join a growing family committed to hospitality excellence.