Hotel Front Desk Assistant (Day Shift/Night Shift)

Double Star Ventures PLT; Sepang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A hospitality company located in Sepang, Selangor, is seeking a Hotel Front Desk Assistant for both day and night shifts. The ideal candidate should be Malaysian and possess a good command of English. Responsibilities include assisting with front office operations, maintaining guest records, and providing excellent customer service. Flexibility to work weekends and holidays is essential, along with a minimum qualification of SPM. Fresh graduates are encouraged to apply, with no prior experience required as training will be provided.

Qualifications

• Must be a Malaysian.
• Good command of spoken English.
• Pleasant, service-oriented, and highly motivated.
• Enjoy meeting people from all over the world.
• Willing to work night shift when requested.
• Willing to work weekends/public holidays.
• Able to work 6 days per week.
• Minimum qualification: SPM.
• Fresh graduates encouraged to apply.
• No experience required; on-the-job training provided.

Responsibilities

• Assist in the day-to-day operations of the front office.
• Maintain, update, and file guest records.
• Manage changes and control room inventory.
• Provide excellent customer service.
• Ensure all standard operating procedures are met.

Job description

Hotel Front Desk Assistant (Day Shift/Night Shift)

Double Star Ventures PLT – Sepang, Selangor

Responsibilities

• Assist in the day‑to‑day operations of the front office, including welcoming guests, managing check‑in and check‑out, handling reservations, processing payments, and preparing related documents and invoices.
• Maintain, update, and file guest records as well as related documents.
• Manage changes, plan, coordinate, and control room inventory.
• Provide excellent customer service by responding to guest requests and queries promptly, efficiently, and courteously.
• Ensure all standard operating procedures are met in daily operations.
• Perform any other duties assigned by management to ensure smooth hotel operations.

Qualifications

• Must be a Malaysian.
• Good command of spoken English.
• Pleasant, service‑oriented, and highly motivated.
• Enjoy meeting people from all over the world.
• Willing to work night shift when requested.
• Willing to work weekends/public holidays.
• Able to work 6 days per week.
• Salary based on related work experience.
• Minimum qualification: SPM.
• Fresh graduates encouraged to apply.
• No experience required; on‑the‑job training provided.

Only shortlisted candidates will be contacted.