Hospitality Training & Development Leader

Malaysia Airlines; Sepang; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading airline company seeks a Manager for Hospitality and Professional Development Training. This role involves designing and delivering high-quality training programs, managing team performance, and overseeing financial aspects of training initiatives. Candidates should have a degree or diploma with relevant experience in customer service and training, along with HRDC TTT accreditation. The position is based in Sepang, Malaysia.

Qualifications

• Degree or professional qualification with 5+ years related experience.
• Diploma or equivalent with 10 years relevant experience.
• HRDC TTT accreditation.

Responsibilities

• Lead design and delivery of hospitality training programs.
• Manage scheduling and execution of training projects.
• Oversee budgeting and financial management for the unit.

Skills

Adult learning expertise

Instructional design

Stakeholder management

Customer experience knowledge

Education

Degree/Professional qualification

Diploma/STPM or equivalent

Job description

A leading airline company seeks a Manager for Hospitality and Professional Development Training. This role involves designing and delivering high-quality training programs, managing team performance, and overseeing financial aspects of training initiatives. Candidates should have a degree or diploma with relevant experience in customer service and training, along with HRDC TTT accreditation. The position is based in Sepang, Malaysia.