Hospitality & Customer Service Specialist – Flexible Hours

Paris Baguette Malaysia; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A popular bakery chain in Malaysia is seeking a Hospitality Specialist / Customer Service Associate to enhance customer satisfaction and provide excellent service. The ideal candidate will have a Diploma and experience in the high-end service industry, showcasing skills in customer interaction and teamwork. Responsibilities include engaging with customers, product selection assistance, and ensuring a tidy store environment. Benefits include staff meals, discounts, and uniforms provided.

Benefits

Staff Meal

Staff discount

Overtime and allowances

Uniforms provided

Qualifications

• Minimum Diploma studies with 1-2 years experience in service industry.
• Must have a positive and patient attitude, excellent for customer service.
• Ability to foster relationships with customers.

Responsibilities

• Welcome customers in a friendly professional manner.
• Engage customers through sampling sessions to promote company products.
• Assist customers with product selections and inquiries.
• Support sales through suggestive selling and sharing knowledge.
• Maintain cleanliness and organization of the store.

Skills

Customer service skills

Strong interpersonal skills

Teamwork

Observant

Flexible attitude

Education

Diploma in any field

Job description

A popular bakery chain in Malaysia is seeking a Hospitality Specialist / Customer Service Associate to enhance customer satisfaction and provide excellent service. The ideal candidate will have a Diploma and experience in the high-end service industry, showcasing skills in customer interaction and teamwork. Responsibilities include engaging with customers, product selection assistance, and ensuring a tidy store environment. Benefits include staff meals, discounts, and uniforms provided.