Hospitality Ambassador (George Town)

Geriamed Sdn Bhd; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A rehabilitation and recovery center is seeking a Hospitality Ambassador to provide essential support to patients and enhance their experience. You will greet and assist patients and visitors while communicating information about services. Matching your interpersonal skills with a passion for service is crucial in creating a warm atmosphere. Prior experience in hospitality or customer service would be beneficial. The role offers full-time permanent employment with benefits including free parking and professional development opportunities.

Benefits

Free parking

Professional development

Qualifications

• Pleasant personality with excellent interpersonal skills.
• Strong passion for serving others.
• Familiarity with photo design or video creation is a plus.

Responsibilities

• Greet and assist patients and visitors warmly.
• Provide information regarding services and procedures.
• Plan patient engagement activities.
• Ensure smooth communication among departments.
• Maintain a welcoming atmosphere.

Skills

Interpersonal skills

Communication skills

Customer service

Teamwork

Basic photo/video design skills

Job description

We are seeking a dedicated and professional Hospitality Ambassador to join our team; a rehabilitation and recovery center committed to providing exceptional care and a welcoming environment for our patients and their families.

Key Responsibilities

• Greet and assist patients, families, and visitors with warmth, courtesy, and professionalism.
• Provide clear information and guidance regarding the center’s services, facilities, and procedures.
• Plan and coordinate patient engagement activities, including festive events and special celebrations, to create a joyful and uplifting environment.
• Liaise with various departments to ensure smooth communication and efficient support for patients and visitors.
• Help maintain a positive, safe, and welcoming atmosphere throughout the center.
• Address inquiries, concerns, and feedback promptly and professionally.

Requirements

• Pleasant personality with excellent interpersonal and communication skills.
• Strong passion for serving others and fostering a caring, supportive environment.
• Ability to work effectively both independently and as part of a team.
• Basic skills in photo design or short video creation will be an added advantage.
• Previous experience in hospitality, customer service, or healthcare support is preferred.
• Proficiency in English, Malay, and/or Mandarin is an advantage.

Job Types: Full-time, Permanent

Benefits

• Free parking
• Professional development