Healthcare Operations Coordinator

Life Care Diagnostic Medical Centre; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A healthcare facility in Kuala Lumpur is seeking a coordinator to manage the end-to-end medical check-up process for customers. The role involves preparing patients for tests, collaborating with various departments, and delivering top-notch customer service. Candidates should possess at least a Diploma or Bachelor’s Degree in a healthcare-related field. Proficiency in English, Malay, and Mandarin is essential. Strong customer service orientation and excellent communication skills are crucial for success in this role.

Qualifications

• Minimum Diploma or Bachelor’s Degree in healthcare or health sciences-related field.
• Strong customer service orientation with a pleasant and professional demeanor.
• Proficient in English, Malay, and Mandarin for effective communication.

Responsibilities

• Manage and coordinate the end-to-end medical check-up process for customers.
• Prepare customers for medical tests or investigations ensuring comfort.
• Collaborate with various departments to ensure smooth operations.

Skills

Customer service orientation

Interpersonal skills

Communication skills

English

Malay

Mandarin

Education

Diploma or Bachelor’s Degree in healthcare or health sciences

Tools

Microsoft Office

Job description

A healthcare facility in Kuala Lumpur is seeking a coordinator to manage the end-to-end medical check-up process for customers. The role involves preparing patients for tests, collaborating with various departments, and delivering top-notch customer service. Candidates should possess at least a Diploma or Bachelor’s Degree in a healthcare-related field. Proficiency in English, Malay, and Mandarin is essential. Strong customer service orientation and excellent communication skills are crucial for success in this role.