HEALTH ADVISOR (WATSONS PUCHONG PRIMA)

Watsons Malaysia; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading health and beauty retail company is looking for a dedicated individual to provide excellent customer service and nutritional advice. The successful candidate will manage a high standard of shop operations, maintain stock levels, and engage with customers on health-related inquiries. Applicants must have a diploma or bachelor's degree in Nutrition, Food Science, or Dietetics, alongside effective interpersonal skills. This role requires a commitment to work shifts, weekends, and public holidays.

Qualifications

• Minimum educational requirement is a Diploma or Bachelor's degree in Nutrition, Food science, or Dietetics.
• Fluency in Bahasa Melayu and English is necessary.
• Strong interpersonal and customer service skills are essential.
• Candidates should possess a positive personality and high energy level.

Responsibilities

• Deliver friendly customer service and maintain shop standards.
• Ensure adequate stock levels and maintain housekeeping standards.
• Provide nutritional consultation and product advice to customers.
• Conduct health tests and manage stock maintenance related to health items.

Skills

Customer service

Interpersonal skills

Nutrition knowledge

Adaptability

Result-oriented

Education

Diploma or Bachelor’s Degree in Nutrition, Food science, or Dietetics

Job description

Responsibilities:

1. Instil a high standard of friendly, professional customer service.
2. Efficient organization and operation of the shop.
3. Maintenance of sufficient stock level at all times.
4. Nutritional consultation and deliver excellent product advice to our customers.
5. Track and review the sales objective of the Health Division as necessary in order to achieve the division’s sales target.
6. Maintain housekeeping standard of health items which includes promotional display and price tags.
7. To conduct overall healthcare department stock maintenance, ordering, receiving and stock level.
8. To upkeep cleanliness, tidiness of stocks and shelves
9. Provide health tests to customers on related promotional activities.
10. Handle customers inquiries and provide customer service.

Education & Experience:

1. Minimum Diploma or Bachelor’s Degree in Nutrition, Food science, or Dietetics.
2. Required language(s): Bahasa Melayu, and English.
3. Good interpersonal & follow-up skills, adaptable and result-oriented.
4. Possess outgoing personality, positive and high energy level.
5. Applicants must be Malaysian citizens.
6. Able to work shifts, weekends and public holidays.
7. A passion for promoting health and wellbeing.