Play a critical role in ensuring the quality, reliability, and usability of business applications. Working closely with Functional System Analysts (FSAs), this team is responsible for validating new features, supporting business users, and maintaining functional integrity across platforms. They serve as the first line of defense for reviewing and validating user-reported issues (UAT and post rollout), ensuring that solutions meet business expectations before and after deployment.
Job Responsibilities
- To formulate, develop and implement short term and long term strategies and initiatives to support the organization’s values, business strategies as well as supporting the group’s aspiration in delivering the corporate real estate needs and contract services.
- To ensure efficient operations with positive impact on cost to income ratio, improve property investment yield whilst ensuring high degree of corporate transparency, integrity, enhance corporate governance and customer experience.
- Formulate, develop and implement Group Property & Contracts Management Framework that establishes standardized and consistent methodologies, approach, practices policies, procedures and Best Practices applicable across the Group.
- Strategise, oversee, lead and monitor the implementation of initiatives to support the Group real estate function for both rented premises and bank-owned properties for the branch premises, head office, ATMs and other operational spaces in Malaysia and overseas.
- The real estate functions include but not limited to acquisition, renewal, management and disposal of assets.
- Lead the entire operation of Contract Management for property related contracts including tendering process for all contracts, vendor performance and evaluation, preparation of approval paper and execution of contract agreement.
- Provide strategic direction, ensure governance and compliance with internal policies and legal requirements while guiding and developing the team to achieve organizational objectives.
Requirements
- Bachelor’s degree in Property Management, Real Estate, Business, Law, or related field; relevant professional certifications (e.g., CPM or CRP) preferred.
- Relevant experience in corporate real estate, property management, contract management, or procurement, with proven leadership exposure. Knowledge of acquisition, tenancy agreements, and landlord negotiations.
- Proven experience in managing rented premises and/or bank-owned properties, including acquisition, tenancy and disposal.
- Understand property valuation, market trends, and real estate investment considerations.
- Leadership and people management skills, with the ability to lead teams and stakeholders effectively.
- Strategic thinking, problem-solving, and communication skills to drive operational efficiency, risk mitigation, and continuous improvement.
- Track record of preparing and presenting proposals, business cases, and recommendations to senior management, EXCO, or Board committees.