HEAD OF SALES CHANNEL MANAGEMENT

CelcomDigi; Johor Bahru; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading telecommunications company in Johor Bahru is seeking a Head of Section, Sales Channel Management to drive overall sales including Franchise and Retail. This role requires a minimum of 10-12 years in the Sales/Retail industry, preferably in telecommunications. Responsibilities include strategizing sales channels, achieving profitability targets, and managing a sales team. Candidates should have strong communication skills and a strategic mindset, with a proven record in the industry. Join us to help power Malaysia's digital growth and innovate for the future.

Qualifications

• Minimum 10 - 12 years of experience in Sales/Retail Industry, preferably in the Telco industry.
• Excellent communication skills, both written and verbal.
• Statistically driven with problem-solving skills.

Responsibilities

• Strategize and drive the sales channel including Franchise and Retail.
• Work with Sales Team to achieve acquisition and revenue targets.
• Understand market trends and develop tactical plans.

Education

Bachelors degree in an applicable field of study

Job description

Job Description

The Head of Section, Sales Channel Management is responsible for strategizing and driving the overall sales channel including Franchise and Retail by achieving the volume/value/profitability targets. This role involves managing the sales team and channels, understanding market trends, and implementing company sales and marketing strategies.

Responsibilities

• Strategize and drive the overall sales channel including Franchise and Retail by achieving the volume/value/profitability targets.
• Work with Sales Team to achieve Monthly, Quarterly and Yearly achievement of Acquisition and Revenue Targets.
• Develop the sales team and channels.
• Understand market trends, competition from the market and suggest tactical plan to achieve.
• Build brand image, position and achieve market leadership for Regions.
• Implement company sales and marketing strategy and harness the full potential of the retail distribution system for all products range.
• Dimensioning of complete distribution channel; Set distribution benchmarks and monitor performance against the same; Develop and implement Secondary tracking and other related processes for distribution; Expansion of distribution depth and width, conduct distributor audits. Monitor competition distribution strategy and approach constantly.

Requirements

• Bachelors degree in an applicable field of study required.
• Min. 10 - 12 years of experience working Sales / Retail Industry - Prefer from Telco industry.
• Well verse with Distribution.
• Retail and Sales Force Model.
• Excellent written and verbal communication skills.
• Multitasking and decision making skills.
• Statistic - driven mind with an eye for problem solving skills.

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.

At CelcomDigi, we aspire to be Malaysia’s leading telco‑tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team.

Equal Opportunity Employment

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.