Head of Operations

PERI GmbH Formwork Scaffolding Engineering; Petaling Jaya; On-site; MYR 120,000 - 160,000; Full time

Job summary

A global market leader in construction solutions is seeking a senior manager to oversee logistics and operations in Malaysia. The ideal candidate will have a Master’s Degree and 12-15 years of experience in logistics, strong leadership skills, and a commitment to operational excellence. This role offers a collaborative, inclusive environment to influence regional performance.

Benefits

Opportunities for career growth

Collaborative working environment

Strong innovation culture

Qualifications

• 12–15 years’ experience in logistics/warehouse operations, ideally in construction or industrial services.
• Certification in Health & Safety is highly preferred.
• Fluency in English required; Bahasa Malaysia is an advantage.

Responsibilities

• Develop and execute operational strategies to improve productivity and profitability.
• Oversee full Order-to-Cash processes and manage logistics costs.
• Lead high-performing teams and ensure effective delivery planning.

Skills

Leadership

Communication skills

Strategic thinking

Problem-solving

Cost control

Operational efficiency

Education

Master’s Degree in Business Management or related field

Diploma in Business/Engineering with Project Management or SCM specialization

Job description

Develop, implement, and execute operational strategies to increase productivity, efficiency, and profitability.

Continuously improve processes and workflows to enhance customer satisfaction and business performance.

Oversee full Order-to-Cash processes, including product management, sustainability, and facilities management.

People & Performance

Lead, coach, and develop high-performing teams across Customer Service, Logistics, Order Management, Health & Safety, and related functions.

Manage organizational structure, recruitment, workforce planning, and performance tracking via KPIs.

Customer Service Management

Ensure smooth and reliable delivery planning and execution.

Manage end-to-end order administration, procurement planning, and commercial order processing within internal PERI systems (PSD).

Build and grow a strong, customer‑centric order management team.

Logistics / Warehouse Excellence

Accountable for logistics costs, equipment maintenance, and yard efficiency.

Ensure accurate order fulfilment, material returns, and inventory quality in compliance with PERI rental criteria.

Lead warehouse audits and ensure inventory accuracy and space utilisation.

Work closely with Managing Director, Heads of Departments, and functional leaders to standardise efficient practices.

Support sales teams with competent and timely operational assistance.

Partner with Formwork Instructors to provide ad hoc project solutions.

Engage in stockyard and capacity planning.

Your Profile

• Master’s Degree in Business Management or related field, or Diploma in Business/Engineering with Project Management or SCM specialization.
• 12‑15 years’ experience in logistics/warehouse operations, ideally within the construction or industrial services sector.
• Certification in Health & Safety is highly preferred.
• Proven leadership capabilities managing cross‑functional and multicultural teams.
• Strong commercial mindset with strategic thinking and problem‑solving skills.
• Demonstrated success in cost control, productivity enhancement, and operational efficiency.
• High integrity, reliability, and alignment with PERI’s culture of ownership and accountability.
• Excellent communication skills; fluency in English required (Bahasa Malaysia is an advantage).

Why PERI?

A global market leader with a strong innovation culture.

Opportunities to influence regional performance and growth.

Collaborative, inclusive, and people‑focused working environment.