Head of Operational Excellence & Data Strategy

Unilever; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading global food service provider in Kuala Lumpur seeks a seasoned Customer Development professional to manage end-to-end business operations and drive data-driven strategies. Candidates should have over 10 years of experience in operations management, preferably in FMCG or food services. Key responsibilities include demand forecasting, performance measurement, and implementing continuous improvement initiatives. This full-time role offers the opportunity to make significant impacts in a data-intensive environment.

Qualifications

• 10+ years of senior-level experience in business operations or supply chain management.
• Prior experience in the FMCG and/or Food Service industry preferred.
• Demonstrated success in managing complex business operations.

Responsibilities

• Direct demand and supply forecasting to ensure optimal inventory.
• Drive local adoption of standardized data ecosystems.
• Continuously analyze business processes for improvement.

Skills

Supply chain management

Logistics expertise

Analytics functions management

Data governance implementation

Education

Bachelor’s degree in Business, Finance, Supply Chain, or a related field

Tools

Analytics and visualization tools

Job description

A leading global food service provider in Kuala Lumpur seeks a seasoned Customer Development professional to manage end-to-end business operations and drive data-driven strategies. Candidates should have over 10 years of experience in operations management, preferably in FMCG or food services. Key responsibilities include demand forecasting, performance measurement, and implementing continuous improvement initiatives. This full-time role offers the opportunity to make significant impacts in a data-intensive environment.