Head of Medical Claims Operations & Delivery Excellence

JonDavidson Pte Ltd; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A healthcare insurance company in Kuala Lumpur seeks a Head of Business Operations to oversee project delivery and ensure client satisfaction. The role involves managing teams, optimizing delivery processes, and maintaining strong client relationships within the healthcare insurance domain. Ideal candidates will have deep knowledge of the healthcare insurance industry and experience in project management.

Qualifications

• Deep understanding of the healthcare insurance industry.
• End to end understanding of health insurance claims process.
• Experience in managing projects and teams.

Responsibilities

• Oversee the planning, execution, and delivery of multiple projects.
• Lead project teams and foster collaboration.
• Act as a primary point of contact for clients.

Skills

Healthcare insurance knowledge

Project management

Client relationship management

Continuous improvement

Job description

A healthcare insurance company in Kuala Lumpur seeks a Head of Business Operations to oversee project delivery and ensure client satisfaction. The role involves managing teams, optimizing delivery processes, and maintaining strong client relationships within the healthcare insurance domain. Ideal candidates will have deep knowledge of the healthcare insurance industry and experience in project management.