Head of Information Technology

Jobstreet Malaysia; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading IT services company in Kuala Lumpur seeks an experienced IT Manager to develop the IT roadmap and ensure compliance with local regulations. The successful candidate will oversee core systems, manage the IT budget, and lead cloud migration efforts. This role requires a strong leader with significant IT experience and the ability to navigate Korean corporate culture. Competitive compensation and benefits are offered, along with opportunities for professional growth.

Qualifications

• Minimum 15 years of IT experience, with at least 7 years in a leadership role.
• Experience managing IT for an overseas subsidiary of a global company is preferred.
• Deep understanding of Korean corporate business culture and collaboration processes.

Responsibilities

• Establish the IT roadmap to achieve mid-to-long-term business goals.
• Ensure compliance with local PDPA and strengthen cybersecurity systems.
• Oversee and manage core systems supporting field sales and service.

Skills

Leadership

Strategic Thinking

Change Management

Project Management

Tools

ERP (SAP/Oracle)

CRM

E-Commerce Platforms

Job description

Establish the IT roadmap to achieve the mid-to-long-term business goals of the Malaysia subsidiary.

Analyze IT investment efficiency (ROI) and manage Technical Debt.

Security & Compliance

Ensure compliance with the local Personal Data Protection Act (PDPA) and strengthen global-level cybersecurity systems.

Establish Disaster Recovery (DR) plans and ensure Business Continuity (BCP).

Operations

Oversee and manage core systems supporting field sales and service, including ERP, CRM, and mobile apps.

Infrastructure

Ensure stability of cloud and on-premise infrastructure and strengthen security governance.

Resource Management

Develop/execute the IT budget and foster local IT talent.

Global Governance

Optimize and apply the IT strategy and guidelines from the Korean headquarters to the local subsidiary.

Negotiate and manage Service Level Agreements (SLA) with global and local IT vendors.

Lead cloud migration (AWS, Azure, etc.) and management efficiency improvements.

1. Key Responsibilities

• IT Strategy

  • Establish the IT roadmap to achieve the mid-to-long-term business goals of the Malaysia subsidiary.

  • Analyze IT investment efficiency (ROI) and manage Technical Debt.

• Security & Compliance

  • Ensure compliance with the local Personal Data Protection Act (PDPA) and strengthen global-level cybersecurity systems.

  • Establish Disaster Recovery (DR) plans and ensure Business Continuity (BCP).

• Operations

  • Oversee and manage core systems supporting field sales and service, including ERP, CRM, and mobile apps.

• Infrastructure

  • Ensure stability of cloud and on-premise infrastructure and strengthen security governance.

• Resource Management

  • Develop/execute the IT budget and foster local IT talent.

• Global Governance

  • Optimize and apply the IT strategy and guidelines from the Korean headquarters to the local subsidiary.

• Vendor & Ecosystem Management

  • Negotiate and manage Service Level Agreements (SLA) with global and local IT vendors.

  • Lead cloud migration (AWS, Azure, etc.) and management efficiency improvements.

2. Requirements

• Experience

  • Minimum 15 years of IT experience, with at least 7 years in a leadership role.

  • Experience managing IT for an overseas subsidiary of a global company is preferred.

• Competency

  • Deep understanding of Korean corporate business culture and collaboration processes.

  • Competency in large-scale Project Management Office (PMO) and IT budget optimization.

• Technical Skill Set

  • Experience in operating and building ERP (SAP/Oracle, etc.), CRM, and E-Commerce platforms.

  • Establishment of standard project management processes and understanding of methodologies.

3. Leadership & Soft Skills (Global Leader Competencies)

• Strategic Thinking

  • Ability to translate technical issues into business language and communicate them to executives.

  • Change management capability to lead the adoption of new IT systems within field organizations.

4. Preferred Qualifications

• Experience in building IT systems for rental/subscription service businesses.

• Experience in operating and advancing global ERP systems like SAP.