Head of Housekeeping & Guest Experience Excellence

Genting Malaysia Berhad; Genting Highlands; On-site; MYR 120,000 - 180,000; Full time

Job summary

A leading hospitality company in Malaysia is seeking a Director of Housekeeping Services to oversee the management and operational excellence of its housekeeping division. The role emphasizes strategic leadership, ensuring compliance with quality and safety standards while optimizing efficiency. Key responsibilities include developing long-term strategies, enhancing guest satisfaction, and leading a high-performing team. This is an exciting opportunity to establish a solid career foundation in a dynamic environment.

Qualifications

• Experience in hospitality management with a focus on housekeeping operations.
• Strong understanding of quality assurance and ISO compliance.
• Proven leadership skills to manage and develop a diverse team.

Responsibilities

• Develop and implement long-term strategies for housekeeping operations.
• Ensure compliance with health and safety regulations.
• Lead and develop a high-performing housekeeping team.

Skills

Operational efficiency

Guest satisfaction

Team leadership

Budget management

Quality assurance

Job description

A leading hospitality company in Malaysia is seeking a Director of Housekeeping Services to oversee the management and operational excellence of its housekeeping division. The role emphasizes strategic leadership, ensuring compliance with quality and safety standards while optimizing efficiency. Key responsibilities include developing long-term strategies, enhancing guest satisfaction, and leading a high-performing team. This is an exciting opportunity to establish a solid career foundation in a dynamic environment.