Head of Digital & AI (Telco, RM 30K)

BTI Executive Search Pte Ltd; Kuala Lumpur; On-site; MYR 220,000 - 350,000; Full time

Job summary

A leading executive search firm is seeking a Head of Digital and AI Products to define product vision and strategy, oversee the lifecycle of digital and AI products, and lead a high-performing team. The ideal candidate will have 12–15 years of product management experience, with a strong focus on AI technologies and the ability to collaborate with cross-functional teams. This role offers a chance to drive innovation and competitive advantage in a dynamic environment.

Qualifications

• Minimum 12–15 years of experience in product management.
• At least 5 years in leadership roles overseeing digital or AI/ML products.
• Proven track record of delivering successful AI and digital products at scale.

Responsibilities

• Define and drive the overall product vision and strategy.
• Lead the end-to-end product lifecycle from ideation to scaling.
• Collaborate with cross-functional teams to deliver innovative products.

Skills

Leadership

Stakeholder management

Communication

Business acumen

Agile methodologies

Education

Bachelor’s degree in Computer Science, Engineering, Business, or related field

Master’s degree (preferred)

Tools

AI technologies

Digital platforms

Job description

Why does this job exist and why is it critical?

The Head of Digital and AI Products will lead the strategic development, delivery, and lifecycle management of digital and AI-driven products and solutions across the organisation. This role is responsible for defining the product vision and roadmap, building and leading a high-performing product team, and collaborating with business and technology stakeholders to ensure alignment with enterprise strategy and customer needs.

What are you accountable for?

• Define and drive the overall product vision, strategy, and roadmap for digital and AI product portfolios.
• Lead the end-to-end product lifecycle from ideation, design, and development to launch, adoption, and scaling.
• Collaborate with cross-functional teams (engineering, data science, marketing, operations, and business leaders) to deliver innovative and impactful AI-enabled products.
• Establish and track KPIs to measure product performance, customer adoption, and business impact.
• Stay abreast of emerging digital and AI technologies, industry trends, and best practices to drive innovation and competitive advantage.
• Build, mentor, and develop a team of product managers and specialists, fostering a culture of customer-centricity and innovation.
• Ensure compliance with data governance, AI ethics, and regulatory standards.
• Act as a thought leader and advocate for digital and AI products, both internally and externally.

What should you have for the role?

• Bachelor’s degree in Computer Science, Engineering, Business, or related field; Master’s degree preferred.
• Minimum 12–15 years of experience in product management, with at least 5 years in leadership roles overseeing digital or AI/ML products.
• Proven track record of delivering successful AI and digital products at scale.
• Strong understanding of AI technologies (machine learning, NLP, computer vision, GenAI) and digital platforms.
• Excellent leadership, stakeholder management, and communication skills.
• Strong business acumen with the ability to align technology initiatives with organisational goals.
• Experience working in agile environments and leading cross-functional teams.

Company Information

BTI Executive Search, previously known as BTI Consultants, has been a market leader in Executive Search since 1982. As we believe every leader must make a difference to drive positive change and optimal results to achieve organisational business goals, we adopt a holistic approach in sourcing and searching for quality leaders from acquisition to assimilation to engagement. We operate in eight regions, including China, Hong Kong SAR, Australia, India, Indonesia, Malaysia, Singapore, and Thailand. BTI Executive Search is an entity within the PERSOLKELLY company, one of the largest recruitment companies in Asia Pacific.